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Ed Susman

Managing Partner at Ed Susman Consulting LLC
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Location
Netanya, Center District, Israel, IL
Skills
  • Outsourcing
  • Leadership
  • Governance
  • It Strategy
  • Offshoring
  • Show all
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Bio

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I am Ed Susman, a seasoned professional based in Netanya, Israel, with extensive expertise in Smart Automation, outsourcing, and IT strategy. With over 20 years of experience, I currently serve as the Managing Partner at Ed Susman Consulting LLC, where I guide clients through the complexities of Smart Automation. My previous roles at Citi included leading Robotic Process Automation initiatives and managing significant sourcing strategies worth over $200 million annually. I hold an MBA in Information Systems from New York University and a BBA in Accounting from Baruch College. Fluent in English, I possess strong leadership and governance skills, making me adept in management, acquisition integration, and software development.

Experience

  • Ed Susman Consulting LLC
    • Managing Partner
      • May 2017 - Present

      As Managing Partner Ed assists clients in navigating the ever changing Smart Automation universe to deliver value to their businesses. Ed is a Smart Automation Subject Matter Expert and thought leader with experience in; designing and implementing the underlying foundational components required by every Smart Automation program, launching and guiding Smart Automation programs and configuring bots to deliver value to the business.

  • Citi
    • Director
      • Jun 2015 - Jul 2017

      Served as a thought leader focused on the enablement and implementation of Robotic Process Automation at Citi. Specific accomplishments included:• Drove the implementation of RPA foundational elements within Citi including; RPA tool selection, contracting for RPA tools, providing RPA tool training, development of automation approaches and use case selection methodologies, development of RPA support models • Developed operating models for Enterprise and Sector level RPA Competency Centers• Defined and Implemented RPA Governance models including implementation of an Enterprise wide RPA project inventory • Developed bots to automate tasks within the Resource and Location Strategy function

    • Director
      • Jul 2007 - Jun 2015

      Served as a Sourcing Executive to Technology organizations with accountability for the development and execution of those organizations Resource and Sourcing strategies. Responsibilities included selection of delivery locations and suppliers, negotiation and execution of contracts, development of new contract models, sourcing Process Improvement, Supplier Governance and ongoing management of sourcing relationships worth over $200MM per annum.

  • Technology Partners International
    • Partner
      • Jun 2005 - Mar 2007

      Strategic consulting related to the challenges of managing outsourcing relationships and the design and imiplementation of Shared Services organizations

  • Computer Sciences Corporation
    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Partner
      • Jun 1994 - Jul 2005

      Strategic Consulting focused on the design and implementation of global Shared Services organizations; helping companies develop pragmatic IT strategies; executive management of large programs; conducting strategic assessments and guiding IT organizations though the merger and acquisition / outsourcing experience

    • Partner
      • 1993 - 2005

    • Partner
      • 1993 - 2005

  • CSC Consulting
    • Partner
      • 1993 - 2005

  • CSC Index
    • Sr. Consultant
      • 1993 - 1995

  • The Prudential
    • Manager
      • Sep 1985 - Jun 1994

      Internal management consulting and management of applications development groups focused on the development of financial applications

Education

  • 1982 - 1987
    New York University - Leonard N. Stern School of Business
    MBA, Information Sytems
  • 1975 - 1980
    Baruch College
    BBA, Accounting

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