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Bio

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Diogo Abrantes is a seasoned IT professional with 22 years of experience in managing IT infrastructure, networks, and servers. He holds a Master's degree in Information Technology from MIT and certifications in Microsoft technologies. Diogo is proficient in multiple languages, including Portuguese and English.

Credentials

  • MCTS – Windows Server 2008 R2, Server Virtualization
    Prometric
    Feb, 2012
    - Apr, 2026
  • MTA - Microsoft Technology Associate: Windows Server Administration Fundamentals
    Microsoft
    May, 2011
    - Apr, 2026

Experience

    • Coordenador de Infraestrutura
      • Apr 2002 - Present
      • Petrópolis Area, Brazil

      Main Responsabilities:-Manage the routines of maintenance, deployment and configuration of IT infrastructure, networks, servers and internet;-Monitor user support and deploy technology solutions to maintain security and availability of services;-Provide support to all branchs on a day to day operacional issues;-Act in alignment with user needs and system functionality, to contribute to operational efficiency;-Manage IT staff by recruting, training and coaching, communicating job expectations and appraising their performance;-Design, develop, implement and coordinate systems, policies and procedure;-Maintain, review backups and apply patches updates to the databases and applications when appropriate;-Handle activities related to user administration, hardware/software troubleshooting, smartphone configuration and network;-Meet with supervisors, business managers and other groups on a regular basis to provide information and solutions;-Remain knowledgeable of technology trends and business demands to ensure best practices are being implemented;-Work in a varied environment that includes platforms running Windows XP/Mobile/7/8/10, Mac OS. Linux and iOS.

    • Tecnico de Informática
      • Sep 1999 - Sep 2001
      • Petrópolis, Rio de Janeiro, Brazil

      User support and configuration of microcomputers, Novell / Windows networks, routers and witches CISCO.

Education

  • 2017 - 2018
    Instituto Infnet
    Pós graduação MIT Cloud Computing, Virtualization and Datacenter management, Information Technology
  • 2019 - 2019
    Pontifícia Universidade Católica do Rio de Janeiro
    Curso de especialização e extensão, Project Management
  • 2009 - 2009
    Embassy CES Fort Lauderdale
  • 2001 - 2003
    Cisco Networking Academy
    WAN Technologies
  • Allen
  • UNOPAR

Suggested Services

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Industry Focus. “International Trade and Development”

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