Experience

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  Ernst & Young

  • Senior Learning Delivery Specialist

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  EY

  • Senior Learning Delivery Specialist

    • Nov 2020 - Present

    Responsible for the deployment planning and delivery of in-person and virtual learning courses. Creates plans to deliver the required learning which includes; date forecasts, target audience lists, classroom assignments, registration, instructor preparation, CPE documentation and budget management. Publish scheduled offerings and content in the Learning Management System. Determine participants, timing, session counts, and general course planning. Manages multiple projects simultaneously in a fast-paced and highly challenging environment. Establishes delivery plans, determines priorities and proscribes the processes needed to achieve the objectives.

  • Americas Event Manager

    • Oct 2015 - Oct 2020

    Plan events taking outside of EY's physical office requiring a contract containing legal terms and conditions with budgets greater than $5,000. Provides consultative support on any EY sponsored meeting or event, regardless of size, spend or location. Research offsite venues. Intensive negotiations to secure best locations, pricing and service levels. Manage contracts and addendums encompassing Procurement, Independence, BRET and GCO processes. Event budget management including pre-approvals, final invoice reconciliation and actual budget reporting. Directly manages relationship and communication with contracted venues/locations. Manage food and beverage selections using sustainability protocols, e.g. food waste, carbon footprint, recycling. Recommend room set-up and AV to enhance meeting experience. Manage invitations, attendance, room blocks and attrition via Cvent. On-site event support for larger programs or client events. Devlop and maintain industry relationships. Customer service driven.

  • Learning Support Coordinator

    • Nov 2012 - Oct 2015

    Support learning initiatives across all service lines for national deployed classes. Knowledgeable resource for general learner questions. Supports regional classes in four offices. Point of contact for instructors and participants. Coordinate logistics for trainings - room scheduling, food, room set-up, and distribution of class materials. Review and submit CPE requests. Traveled to provide on-site support for two learning weeks (June and Oct) that were held off-site at a hotel. Provide on-site support for All-Hands or Quality workshops.

  • Senior Records Coordinator

    • Oct 2006 - Nov 2012

    Promoted to Senior. Oversees the day-to-day operations in the firm's Records Center. Duties include maintaining official records, entering official records into the firm's database, assisting customers with requests for obtaining records, and assisting with ongoing projects and assignments. Understands records process and maintaining confidentiality.

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  Mayo Clinic

  • Lab Services Technician

    • Nov 2005 - Jul 2006

    Provide health care to in-hospital patients. Trained to perform venipuncture on hospital patients. Duties include collecting blood samples, performing diabetic glucose checks, and working in the lab and learning to use the required computer program to do order entry and verify information. Understand patient confidentiality.

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  Mayo Clinic Urology Department

  • Office Assistant

    • Jul 2005 - Oct 2005

    Through temp agency, found an assignment working in a health related medical office. Worked along side administrative assistant staff performing the following duties: data entry, answering phone calls, and assisting with office projects and assignments.

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  Rochester Public Schools

  • ESOL Paraprofessional

    • Sep 2004 - Jun 2005

    Assisted main classroom teacher in specialized area. Performed office duties. .

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  Gustavus Office of Admission

  • Admission Office Intern/Staff

    • Jun 2002 - May 2004

    January 2004. Promoted from staff to intern working with Admission Counselors to market the college. Assist in recruiting prospective students, working on college publications, planning and implementing events, attending high school visits, and meeting with higher education officers. Conduct prospective student campus tours. One of two trained to staff reception desk, take calls, make appointments, and respond to questions. Gained knowledge of Admission operations and college marketing. Demonstrate professionalism and teamwork.