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Diana Catalina Forero Moreno profile image

Diana Catalina Forero Moreno

Analista del servicio al cliente at Refinancia
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Administrative professional with experience in customer service, administration, and data modeling.
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Location
Bogota, D.C., Capital District, Colombia, CO
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Bio

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Diana Catalina Forero Moreno is a skilled administrative professional with experience in customer service, administration, and data modeling. She has worked in various roles, including Analyst del servicio al cliente, Secretario administrativo, Profesional Apoyo Administrativo, Agente promotor, and has a strong foundation in English and business administration. Diana has demonstrated her ability to adapt to different roles and industries, from education to finance, and has developed strong communication and organizational skills.

Experience

  • Refinancia
    • Analista del servicio al cliente
      • Jul 2022 - Mar 2023

      Atención al cliente vía telefónica.

  • Colegio Hacienda Los Alcaparros
    • Secretario administrativo
      • Aug 2019 - Jun 2021

      Atención al cliente, redacción de correos, envío de documentación, recepción de documentos, elaboración de informes.

  • Colegio Santo Tomás de Aquino
    • Bogotá, Distrito Capital, Colombia
    • Profesional Apoyo Administrativo.
      • Aug 2018 - Aug 2019
      • Bogotá, Distrito Capital, Colombia

      Atención al cliente, gestión proceso admisión de estudiante, elaboración de informes, manejo base de datos, apoyo área biblioteca.

  • Universidad de San Buenaventura Bogotá
    • Agente promotor
      • Feb 2015 - Aug 2018

      Apoyo en proceso de admisiones, seguimiento de procesos, asistencia a ferias universitarias, control de visitas, plan de mercadeo.

Education

  • COLSUBSIDIO
    CURSO DE EXCEL BÁSICO Y MODELAMIENTO DE DATOS.
  • 2022 - 2022
    CAFAM
    INGLÉS INTERMEDIO, Foreign Language Teacher Education
  • 2005 - 2010
    Fundación Universitaria San Martín
    Administrador de empresas, Business Administration and Management, General

Suggested Services

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Industry Focus. “Financial Services”

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