Okay, so Desiree has customer service experience at Princess. The rate for a customer service representative can vary widely depending on the company, location, and industry. In the US, customer service reps can earn between $12 and $18 per hour, with some senior roles reaching up to $25 per hour. Since Desiree is in Marysville, Washington, which is a smaller city, her rate might be on the lower side of the spectrum. Considering her experience and location, I'll estimate her hourly rate to be around $15.