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Deserae Dinger, CPSM, is a seasoned marketing professional with experience in customer service, business development, and proposal management. She holds a Bachelor's degree in Business Administration and Management, an Associate's degree in Computer Software and Media Applications, and a High School Diploma. Deserae is proficient in Microsoft Office, Adobe Creative Suite, and Indesign, and has worked in various roles, including Marketing Manager, Senior Marketing Coordinator, and Technical Support Agent.

Credentials

  • Certified Professional Services Marketer (CPSM)
    SMPS—Society for Marketing Professional Services
    Jul, 2019
    - Apr, 2026

Experience

    • Marketing Manager
      • Nov 2022 - Present

    • Senior Marketing Coordinator
      • Jan 2020 - Nov 2022

    • United States
    • Civil Engineering
    • 100 - 200 Employee
    • Northern California Marketing Manager
      • Oct 2017 - Jan 2020

      - Business development and leads management for Northern California offices- Research and development for project leads- Strategic discussions with potential teaming partners- Client business development meetings- Collaborating on business development strategic plans for all project managers in Northern California- CRM (Deltek and 37 signals) database management- Go/no-go discussions- Storyboard sessions to identify key differentiators and win themes- External debrief interviews with clients - Internal after action review sessions with proposal teams- Manage large multi-disciplinary proposal teams for government agencies- Manage direct report proposal coordinator - Interview preparation strategy sessions and workshops- Maintain strong partnerships and successful cross department relationships- Intermediate desktop publishing skills- Technical editing for win theme consistency - Compliance review of proposal efforts- Quality control of all submitted pursuits

    • Marketing and Production Coordinator
      • Apr 2008 - Jan 2018

      I provide direct support to the Principals, the CFO and Senior Engineers for marketing and document processing. In addition to that responsibility I also:- Business development calls and meetings to build stronger client relationships- Business development research for potential project leads - Proposal management and execution (successfully submitted over 1000 competitive proposal efforts ranging from $30k to $6M)- Facilitate story boarding sessions to engage all members of the proposal team in the proposal process and inspire win themes- Established formal debrief process for won and lost proposal efforts to obtain important client feedback- Lead interview preparation including presentations and strategy sessions- Manage multi-discipline proposal teams including senior personnel, clients, and sub-consultants- Maintain strong partnerships and successful cross department relationships with Technical, Legal, Accounting, and Executive Management teams- Technical editing and quality control to all proposal and project deliverables- Technical graphics (base maps, lane geometry, volumes, infographics and proposal cover art)- Build and regularly refresh the Oakland office’s fully stylized templates for proposals and reports

  • Nelson Staffing
    • Concord, CA
    • Technical Support Agent
      • Oct 2007 - Apr 2008
      • Concord, CA

      Provided customer service assistance to students applying to the UC system via the phone and email. Assistance was given in areas such as completion of the online form, error messages, foreign education issues, software compatibility, etc. Reviewed test applications to locate any typing errors that may have been caused by the software program used to transport all of the UC applications.

    • Administrative Assistant to Vice President of Sales & Marketing
      • Oct 2006 - Oct 2007
      • San Ramon, CA

      Planned a four day corporate sales meeting of over 100 people. Completed monthly commissions for over 80 sales people. Supported the Vice President as well as the Regional Sales Team in all aspects of marketing and accounting. Created marketing collateral, advertisement pieces, completed expense reports, coded and submitted invoices for approval, and organized travel arrangements.

    • Senior Marketing Coordinator
      • Apr 2003 - Aug 2006
      • Lafayette, CA

      Provided direct customer service to agents to create basic to intermediate marketing materials; flyers for listed homes, just listed/just sold postcards, farming postcards, company display ads in 4 major newspapers, custom display ads in newspapers and magazines, classified advertising, & data input.

Education

  • 2004 - 2006
    University of Phoenix
    Bachelor's degree, Business Administration and Management, General
  • 2002 - 2004
    Heald College
    Associate's degree, Computer Software and Media Applications
  • 1999 - 2002
    Amador Valley High School
    High School Diploma

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing and Advertising”

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