See How Many Clients You're Missing Each Month
Simply enter your business email & Topline AI Agent will show you.
Deanna Sanderson
- Claim this Profile
- Powerpoint
- Microsoft Word
- Microsoft Excel
- Digital Photography
- Customer Service
- Show all
Bio
Credentials
-
Causes and Consequences of Elder Abuse
WA DSHS CEJan, 2018- Apr, 2026 -
Development Disabilities
WA DSHSJan, 2018- Apr, 2026 -
Essential Technology Skills for Administrators
WA DSHS CEJan, 2018- Apr, 2026 -
Handling Difficult Situations and Behaviors
WA DSHS CEJan, 2018- Apr, 2026 -
Helping Families Cope
WA DSHS CEJan, 2018- Apr, 2026 -
Human Needs and Development Throughout the lifespan
WA DSHS CEJan, 2018- Apr, 2026 -
Learning to Communicate Through Dementia
WA DSHS CEJan, 2018- Apr, 2026 -
Nutritional Goals and Therapeutic Approaches
WA DSHS CEJan, 2018- Apr, 2026 -
Promoting Client Independence
WA DSHS CEJan, 2018- Apr, 2026 -
Understanding Sexual Harassment and Misconduct
WA DSHS CEJan, 2018- Apr, 2026 -
Working with Children and Families
WA DSHS CEJan, 2018- Apr, 2026 -
Caring for Bed Bound Clients
WA DSHS CEJan, 2017- Apr, 2026 -
Client Safety Tips
WA DSHS CEJan, 2017- Apr, 2026 -
Common Respiratory Conditions
WA DSHS CEJan, 2017- Apr, 2026 -
Helping Clients Who Have Chronic Pain
WA DSHS CEJan, 2017- Apr, 2026 -
Legal Issues for Nursing Assistants
WA DSHS CEJan, 2017- Apr, 2026 -
Maintaining Confidentiality
WA DSHS CEJan, 2017- Apr, 2026 -
Personal Safety in the Workplace
WA DSHS CEJan, 2017- Apr, 2026 -
Providing Care for LGBT Clients
WA DSHS CEJan, 2017- Apr, 2026 -
Reporting & Documenting Client Care
WA DSHS CEJan, 2017- Apr, 2026 -
Understanding Congestive Heart Failure
WA DSHS CEJan, 2017- Apr, 2026 -
Understanding Seizures
WA DSHS CEJan, 2017- Apr, 2026 -
Understanding Special Communication Needs
WA DSHS CEJan, 2017- Apr, 2026 -
Cooking For Your Clients
WA DSHS CEJan, 2016- Apr, 2026 -
Critical Thinking Skills
WA DSHS CEJan, 2016- Apr, 2026 -
End Of Life Care
WA DSHS CEJan, 2016- Apr, 2026 -
Housekeeping Basic
WA DSHS CEJan, 2016- Apr, 2026 -
Professionalism & Work Ethic
WA DSHS CEJan, 2016- Apr, 2026 -
PTSD
WA DSHS CEJan, 2016- Apr, 2026 -
Recognizing & Managing Catastrophic Events
WA DSHS CEJan, 2016- Apr, 2026 -
Understanding C. Difficile
WA DSHS CEJan, 2016- Apr, 2026 -
Understanding Diabetes
WA DSHS CEJan, 2016- Apr, 2026 -
Understanding Drug Resistant Bactera
WA DSHS CEJan, 2016- Apr, 2026 -
Understanding HIV & AIDS
WA DSHS CEJan, 2016- Apr, 2026 -
Understanding MIRSA
WA DSHS CEJan, 2016- Apr, 2026 -
Understanding Obesity
WA DSHS CEJan, 2016- Apr, 2026 -
Bathing Tips
WA DSHS CEJan, 2015- Apr, 2026 -
Chronic Pain
WA DSHS CEJan, 2015- Apr, 2026 -
Cultural Diversity
WA DSHS CEJan, 2015- Apr, 2026 -
Customer Service
WA DSHS CEJan, 2015- Apr, 2026 -
Fall Risk Factors
WA DSHS CEJan, 2015- Apr, 2026 -
HIV/AIDS
WA DSHS CEJan, 2015- Apr, 2026 -
Perineal & Catheter Care
WA DSHS CEJan, 2015- Apr, 2026 -
Pressure UlcerS
WA DSHS CEJan, 2015- Apr, 2026 -
Taking Care of Your Back
WA DSHS CEJan, 2015- Apr, 2026 -
Understanding Dementia
WA DSHS CEJan, 2015- Apr, 2026 -
Understanding Depression
WA DSHS CEJan, 2015- Apr, 2026 -
Understanding Hoarding Disorder
WA DSHS CEJan, 2015- Apr, 2026 -
Understanding Multiple Sclerosis
WA DSHS CEJan, 2015- Apr, 2026 -
Coping with Vision loss
WA DSHS CEDec, 2013- Apr, 2026 -
Practical Approach to Medications
WA DSHS CEDec, 2013- Apr, 2026 -
Be a Smart & Savvy Shopper
WA DSHS CEJan, 2013- Apr, 2026 -
Behavior Management
WA DSHS CEJan, 2013- Apr, 2026 -
Behavioral Interventions
WA DSHS CEJan, 2013- Apr, 2026 -
Coping with crisis Effectively
WA DSHS CEJan, 2013- Apr, 2026 -
Culturally Competent Care
WA DSHS CEJan, 2013- Apr, 2026 -
Dual Disgnosis
WA DSHS CEJan, 2013- Apr, 2026 -
Mental Health Matters
WA DSHS CEJan, 2013- Apr, 2026 -
Personal Care, and Other Daily Activity Advice
WA DSHS CEJan, 2013- Apr, 2026 -
Recognizing and Managing Bipolar Disorder
WA DSHS CEJan, 2013- Apr, 2026 -
Recognizing and Managing Epilepsy and Seizures
WA DSHS CEJan, 2013- Apr, 2026 -
Recognizing and Managing Schizophrenia
WA DSHS CEJan, 2013- Apr, 2026 -
Understanding & managing Autism Spectrum Disorders
WA DSHS CEJan, 2013- Apr, 2026 -
Diabetes and Oral Health
-Jun, 2012- Apr, 2026 -
Revised Fundamentals of Caregiving
Washington State DSHSOct, 2011- Apr, 2026
Experience
-
The Everett Clinic
-
Everett Wa
-
Patient Services Representative II - Call Center
-
May 2018 - Present
-
Everett Wa
As the first contact for our patients, the Call Center representative sets the tone for a positive experience. Exhibits empathy, courtesy, competence, efficiency and care. Ensures confidentiality of medical records&releases medical information following established Clinic policies and procedures.Essential Functions:Schedules all appointments &/or procedures following established scheduling guidelines.Uses multiple systems to fulfill patient requests.Uses UCB/ACD phone systems for scheduling/updating pertinent patient information.Verifies& updates patient information (address, telephone number, insurance,etc.) according to standard work documentation.Documents patient information in the electronic health record (EPIC) following standard work guidelines.Registers new patients according to standard work documentation.Advises patients of their responsibilities regarding insurance and referral information.Actively works Epic patient work queues &scheduling reports assigned to departmentProcesses failed appointments according to standard work documentation.Has knowledge of all satellites&their locations to aid in directing patients Knowledge, Skills, Abilities:Exhibits a voice tone that leaves the impression with the patient of confidence, knowledge&professionalism.Staff committed to continuous personal performance improvement in addition to looking for opportunities to make processes work better for the patient.Written communications skills are professional with proper spelling, grammar, and punctuation Effective listening skills. Proficient in Microsoft Office Suite.Able to speak succinctly and articulately with a moderate pace and volume with no usage of slang or jargon.All calls answered with a positive & greeting @ answer, request for information as well as transferring all calls.Able to handle stressful situations in calm& professional manner. Able to adapt to short-notice changes in procedures/processes/policies.Ability to use&navigate current computer programs.
-
-
-
-
Part-Time Sales Associate
-
Jul 2013 - Present
The Cast Member’s primary responsibility is to ensure our Guests have “The Best Retail Experience in the World”. This is done by engaging and providing Guests with an Entertaining and Magical experience. This is a full time, non-exempt role.Performs scripted and non-scripted events for GuestsSupports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestionsContributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experienceAssists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.comConsistently treats all Guests and Cast Members with respect and contributes to a positive work environmentTakes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeepingPerforms cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest ServiceParticipates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the businessUpholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business ConductPromotes and maintains a safe working and shopping environmentEngages children at their level allowing them to become part of the storyTakes a proactive role in maintaining Disney brand standards in Guest engagement, visual standards and housekeepingDrives Store results by suggesting additional items to Guests to meet their needsAbility to demonstrate strong Guest-focused engagement on and off the sales floorDemonstrated success working as a member of a teamAbility to receive feedback and take action when appropriateMust maintain a professional appearance and meet Disney Store grooming guidelines
-
-
-
-
School Volunteer
-
Sep 2001 - Present
I have always been involved in my kids schools. I help where needed. The teachers may need papers copied, cut, organize or a warm body in the class room helping out. I have run the book fair,and yearbook class page, I have been room mom, and Art master mom. Chaperon on many field trips and dances.
-
-
-
DDD Lynnwood FSO (RU 885)
-
Everett, Washington
-
IP (Individual Provider)
-
Sep 2017 - May 2018
-
Everett, Washington
Respite Care• Personal Care Service for the elderly and disabled offering companionship & Respite Care • Personal care and home maker services including o Remove clutter o Assist with mobility and emergency evacuationso Mobilize and transfer non ambulatory patientso Prepare all meals and feed patients as needed per client preferenceso Assist with dressing, personal hygiene and bathing as needed o Medicate as prescribed by physician, (ointments, pills, etc…)o Clean entire living areas as needed. o Shopping for clients, making sure to keep hygienic inventories full o Transport clients to appointments and shoppingo Washing clothing and linens o Assist with communication, phone, answering machines and access to telephones
-
-
-
Millennia Healthcare
-
Everett
-
Certified Nursing Assistant
-
Aug 2011 - Aug 2017
-
Everett
Personal Care Service• Personal care• Companionship• Respite Care Homemaker Services• Chores• Errands• Laundry• Meals and Shopping
-
-
-
United States Postal Service
-
Marysville Wa
-
Sup RURAL CARR ASSOC
-
Oct 2012 - Nov 2012
-
Marysville Wa
Functional PurposeCases, delivers, and collects mail along a prescribed rural route using a vehicle; provides customers on the route with avariety of services.DUTIES AND RESPONSIBILITIES1. Sorts mail in delivery sequence for the assigned route.2. Receives and signs for accountable mail.3. Loads mail in vehicle.4. Delivers mail to customers along a prescribed route and on a regular schedule by a vehicle; collects monies and receiptsfor accountable mail; picks up mail from customers' roadside boxes.5. Sells stamps, stamped paper and money orders; accepts C.O.D., registered, certified, and insured mail and parcel post;furnishes routine information concerning postal matters and provides requested forms to customer.6. Returns mail collected, undeliverable mail, and submits monies and receipts to post office.7. Prepares mail for forwarding amd maintains records of change of address information.8. Prepares a daily trip report and maintains a list of the customers on the route.9. Conducts special surveys when required.10. Maintains an inventory of stamps and stamped paper as needed to provide service to customers on the route.11. Provides for mail security at all times.
-
-
-
Target
-
Marysville Wa
-
Remodel seasonal Team
-
Mar 2011 - Jun 2011
-
Marysville Wa
Stock floor shelves neatly and accurately. Work in the back room unloading delivery trucks using the proper equipment.Update store displays and shelves as necessary. Check signs and labels for accuracy. Maintain a clean, great-looking store.Work alone or with a team as needed to complete tasks quickly and accurately. Use excellent organizational and time-management skills.
-
-
-
-
Volunteer
-
2007 - 2010
Office work included Calling customers , Faxing flyer's, copying, and mailing. Warehouse work included Cashier, Helping costumers find the items they need , and restocking.
-
-
-
-
Janitor
-
2006 - 2008
Cleaning 6 restrooms, 5 work areas, 1 lounge.
-
-
Education
-
2009 - 2010Fullerton College
Photography
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Customer Service”
Need a custom project? We'll create a solution designed specifically for your project.
References
Community
