Experience

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  Linklaters

  • London, United Kingdom

  • Information Advisor

    • Mar 2017 - Feb 2020
    • London, United Kingdom

    Information governance for document and email management. Requirements gathering and stakeholder management, bringing knowledge and information management, technology, risk functions and the users together in governance structures. Project management for distribution list governance changes. Policy writing, policy implementation and change management.

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  AstraZeneca

  • Cambridge, United Kingdom

  • Collaboration Tools Specialist

    • 2014 - Dec 2016
    • Cambridge, United Kingdom

    ♦ Service management of enterprise collaboration tools e.g. Box, SharePoint, including relationship with vendors in support of service from trouble-shooting to adoption.♦ Driving appropriate adoption of those tools through roll out and stakeholder engagement♦ Devised a user-centred structure for SharePoint Online through user interviews, card sorts, prototypes and taxonomy. The structures greatly increased the findability of information. ♦ Pulled together global corporate resources and external vendors to undertake an infrastructure project for performance improvement.♦ Streamlined information flow for drug project managers by liaising between drug project management and SharePoint developer to consolidate the data and put an identification scheme to best use for complex project information. ♦ Mitigated the compliance risks from a data breach in a platform with no formal IM team in place by recruiting a multi-functional team to address various issue around the breach.

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  MedImmune

  • United States
  • Biotechnology Research
  • 700 & Above Employee

  • Collaboration Solutions Analyst

    • 2011 - 2014

    ♦ Contribute information management, information architecture and governance perspective to Collaboration Centre of Excellence projects.♦ Build information architetectures to improve legacy SharePoint structures.♦ Build SharePoint sites or work with third party vendors where deeper development was required.♦ Revised legacy SharePoint information architecture for a number of departments with more structure, streamlined permissions and clearer site responsibilities. The new information architectures helped reduce time to put and retrieve data, and afforded the departments a chance to maintain governance of their data.♦ The Service Catalogue defined the offering across broad areas of service provision to make it more accessible for users.

  • Knowledge and Information Mangement Specialist

    • 2008 - 2011

    ♦ Wiki roll out for R&D department to provide richer communication around events, and foster site culture. ♦ Promoting knowledge and information management platforms and good practice. ♦ Led a small team to roll out a wiki to R&D department through very close user-engagement and buy in from senior leaders. It resulted in more open content and knowledge sharing, easier access to key documents, making task-based activities easier to access and providing a friendlier interface to the main document repository. It provided the digital habitat around which R&D could collaborate.♦ Revitalised and raised attendance of the weekly knowledge sharing event through requirements gathering, and introducing better publicity and innovations in format. Attendance and engagement increased over 50% on average. In the Science Fairs on three sites took the lead in areas beyond my technical support remit to present a more professional package that helped embed the Fairs as the primary events in the calendar.♦ Facilitated post-project reviews to draw out practical lessons for future use or to harmonise a team for ongoing work.♦ Promoted information governance by advocating best practices in a multi-platform and complex organisational collaboration environment

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  Cambridge Antibody Technology

  • Cambridge, United Kingdom

  • Webmaster

    • 2005 - 2008
    • Cambridge, United Kingdom

    ♦ Developed and maintained corporate intranet and external-facing website.♦ Increased readership of intranet and enhanced its place in the corporate culture though tone of voice in editorial and by introducing richer features.

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  Electricity Association

  • London, United Kingdom

  • Business Information Officer

    • 1987 - 2003
    • London, United Kingdom

    ♦ Research and reports on the overseas electricity industry. Reports were for both internal use and for external sale. ♦ Custodian of the overseas collection in the company library. ♦ Devised and created Who Owns Whom in the UK Electricity Industry, filling an information gap at the time to keep track of ownerhsip changes in the privatised electricity sector. ♦ Became webmaster for the internet site, improving the usability and information offered to readers.