Bio
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Topline AI
I'm David Prentice, a Senior Infrastructure Engineer currently based in Prospect Park, Pennsylvania. With over 10 years of experience in the IT sector, I've honed my skills in troubleshooting, system administration, and technical support, particularly within Windows environments. My journey began with a Bachelor's Degree in Information Science and Technology from Penn State University, which laid the foundation for my career. I've worked at QVC Inc. for over 7 years, progressing from a Senior Client Support Tech to my current engineering role, and I've been with Qurate Retail Group for over 3 years. I am proficient in Active Directory, networking, and various Windows operating systems, and I am passionate about leveraging technology to solve complex problems.
Credentials
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Microsoft Certified: Azure Fundamentals
MicrosoftJun, 2021- Apr, 2026 -
Administering Microsoft System Center Configuration Manager and Cloud Services Integration
MicrosoftDec, 2018- Apr, 2026 -
Microsoft Certified Solutions Expert: Mobility
MicrosoftDec, 2018- Apr, 2026 -
MCSA: Windows 10
MicrosoftMay, 2016- Apr, 2026 -
MS: Configuring Windows Devices
MicrosoftMay, 2016- Apr, 2026 -
MS: Windows 7, Configuring
MicrosoftDec, 2015- Apr, 2026 -
MCSA: Windows 8
MicrosoftApr, 2015- Apr, 2026 -
MCITP: Enterprise Desktop Support Technician on Windows 7
MicrosoftMay, 2013- Apr, 2026 -
MCPS: Microsoft Certified Professional
MicrosoftMay, 2013- Apr, 2026 -
MCSA: Windows 7
MicrosoftMay, 2013- Apr, 2026 -
MCTS: Windows 7, Configuration
MicrosoftJul, 2012- Apr, 2026 -
CompTIA Network+
CompTIAJul, 2007- Apr, 2026 -
CompTIA A+
CompTIANov, 2006- Apr, 2026
Experience
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Senior Infrastructure Engineer
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Suggested Services
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Industry Focus. “Computer Networking.”
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