Bio
Experience
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IT Coordinator
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Jul 2008 - Mar 2016
• Deploy, manage and troubleshoot school computers/tablets, servers and network infrastructure • Create and manage over 350 Active Directory accounts • Manage and enforce Group Policies campus wide• Coordinate hardware and software updates for student, faculty and staff computers• Implement Windows Deployment Services to improve installation efficiency• Control purchasing and hardware/software decisions campus wide• Support and troubleshoot user computers• Provide training sessions for faculty and staff on usage of applications (i.e. SMART Board, Google Apps)• Design and implement technology education curriculum for students in grades K-5• Plan, outline, and execute new Maker lab space and curriculum
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System Administrator
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Feb 2007 - Jul 2008
• Build and deploy PCs for the Research and Statistics Division• Research and recommend software and hardware products• Configure and maintain Norton Ghost Servers• Provide troubleshooting support for user desktops• Write user IT help documentation
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System Administrator
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Jun 2002 - Feb 2007
• Implement and manage Active Directory, DNS, Group Policies, DFS• Configure and manage Window 2000/2003 Servers, Windows IIS Server, and Virtual Servers• Distribute PC software load sets using Norton Ghost Software• Install, configure, repair, and upgrade applications and hardware for individual and lab PCs• Design and implement new computer labs for departmental use• Maintain Computer Science Department and Math Science Division web site• Research and recommend software and hardware products• Write user IT help documentation• Supervised and trained department interns and IT staff• Provided classroom instruction to Midshipmen on computer hardware repair
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Education
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1998 - 2002Towson University
Computer and Information Systems
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