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Dale Labay profile image

Dale Labay

Field Service Specialist at Aristocrat Technologies
Intro Book
Experienced gaming industry professional with 20+ years of experience in casino gaming, team leadership, and operations management.
  • Claim this Profile
Location
Marysville, Washington, United States, US
Skills
  • Casino
  • Gaming
  • Casino Gaming
  • Gaming Industry
  • Team Building
  • Show all
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Bio

Generated by
Topline AI
Dale Labay is a seasoned gaming industry professional with 20+ years of experience in casino gaming, team leadership, and operations management. He has worked with top companies like Aristocrat Technologies and International Game Technology, and holds various certifications in project management, customer service, and leadership.

Credentials

  • Business Acumen for Project Managers
    LinkedIn
    Dec, 2021
    - Apr, 2026
  • Agile Project Leadership
    LinkedIn
    Jun, 2021
    - Apr, 2026
  • Establishing Work from Home Policies
    LinkedIn
    May, 2020
    - Apr, 2026
  • A Design Thinking Approach to Putting the Customer First
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Efficient Time Management
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Innovative Customer Service Techniques
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Learning Zoom
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Motivating Your Team to Learn
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Personal Effectiveness Tips
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Salesforce: Einstein Analytics
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Aligning Customer Experience with Company Culture
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Holding Yourself Accountable
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Working Remotely
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Being a Good Mentee
    LinkedIn
    Feb, 2020
    - Apr, 2026

Experience

  • Aristocrat Technologies
    • Field Service Specialist
      • Feb 2020 - Present

  • Aristocrat
    • Washington, United States
    • Slot Technician
      • Feb 2020 - Present
      • Washington, United States

  • International Game Technology
    • Slot Technician III
      • Apr 2002 - Nov 2019

      Employee of Year 2018. Ability to install, remove, convert, perform preventive maintenance, prepare games, set options and repair games in a field environment with and without supervision. Maintain accurate inventory of parts issued. Properly document repair, preventive maintenance, machine prep, standard power analysis and pre-site work. Follow documentation, policies, procedures and perform tasks with and without supervision.

  • Station Casinos
    • Hotel Manager
      • Aug 1993 - Mar 2002

      Assessed inventory and adjusted rate in conjunction with availability. Followed through on Daily Checklist to ensure completion. Responded to guest complaint letters in an expedient manner. Implemented/Maintained a schedule to do preventative maintenance on the rooms. Each floor would be on a 3-month rotation. Analyzing the occupancy per day to determine how many rooms on that floor could be taken out of the inventory and carefully monitoring the progress of each room.

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer Games”

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