Experience

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  The First National Bank and Trust of Broken Arrow

  • Loan Documentation Specialist

    • Jun 2021 - Apr 2023

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  International Council for Machinery Lubrication (ICML)

  • Executive Administrative Assistant

    • Mar 2020 - Jul 2020

    Laid off due to COVID-19.

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  Tulsa Federal Credit Union

  • United States
  • Banking
  • 100 - 200 Employee

  • Senior Member Service Specialist

    • Oct 2017 - Nov 2019

    Work closely with the FCM and AFCM in the opening, closing, audits, and general operation of the branch.Originated, reviewed, processed, closed and administered consumer loans.Compiled database of loan applicants' credit histories, financial statements and other financial information.Reviewed and edited loan agreements to promote efficiency and accuracy.Serve as an operational reference to branch staff by providing direction, and assistance in resolving member problems. Supervise and schedule staff.

  • Member Service Specialist

    • Nov 2016 - Sep 2017

    Open new membership, business accounts, trust accounts.Keep up to date on all consumer lending products (including home equity) including experience with reading, understanding, and interpreting credit reports. Process member payments and receiving transactionsSubmitted loan applications to underwriter for verification and recommendations.Executed wire transfers, stop payments and account transfers.Completed special procedures for members such as ordering new checks, stopping payments or investigating identity theft.Assisted members with setting up or closing accounts, completing loan applications and signing up for new services.

  • Senior Teller

    • Jun 2015 - Oct 2016

    Deliver consistent exceptional member service by displaying outgoing and sincere friendliness. Supervise teller staff, assisting in the coaching, and the development of tellers. Assists tellers in solving member problems, serving as an operational reference. Provide guidance for tellers in member interactions, and helping with complex transactions. Aid tellers with balancing problems. Order and maintain vault cash. Ability to step in for the Assistant Branch Manager or Branch Manager. Make exceptions to policy as appropriate and within authority. Refer and cross-sell credit union products and services; meet or exceed sales goals. Audit ATM and vault on a weekly basis. All other teller responsibilities.

  • Teller

    • Apr 2015 - Jun 2015

    Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions. Executed customer transactions, including deposits, withdrawals, money orders and checks.Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.Maintained teller drawer to perform bank transactions.

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  My Home

  • Broken Arrow, OK

  • Domestic Engineer

    • Oct 2005 - Mar 2015
    • Broken Arrow, OK

    First of all I am what is commonly referred to as a Domestic Engineer. I handle all responsibilities associated with a home based, not- for- profit domestic social experiment. In this capacity, I handle all of the bookkeeping. I also manage the complaint department. This is a job in which I am on-call 24 hours a day, 7 days a week, 365 days a year.I have also been a home educator and caretaker. I chose to take on the important role of schoolteacher that most reasonable people traditionally trust the local school system to fill.

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  Farmers Insurance

  • Tulsa, OK

  • Administrative Assistant

    • Sep 2012 - Feb 2013
    • Tulsa, OK

    Performed general office duties and administrative tasks.Prepared weekly confidential sales reports for presentation to management.Managed the internal and external mail functions.Provided telephone support.Scheduled client appointments and maintained up-to-date confidential client files.

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  West Corporation

  • Tulsa, Oklahoma Area

  • Short Sale Agent

    • Feb 2010 - Oct 2010
    • Tulsa, Oklahoma Area

    Assemble short sale package.Confirming accuracy and completeness of short sale package .Submitting short sale package to lender .Follow up with various loss mitigation departments.Once negotiator is assigned, refer file to broker for negotiation.

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  Silver Spoon Infant Daycare

  • Tulsa, Oklahoma Area

  • Childcare Assistant

    • May 2005 - Sep 2005
    • Tulsa, Oklahoma Area

    Perform a variety of activities for children such as songs, games and story telling.Plan and apply activities to meet the emotional, bodily, intellectual and social needs of the children.Set-up policies and procedures regarding disciplinary policies.Ensure kids’ room is clean, well maintained and secure at all times.Build children’s self respect.Provide daily schedules of activities.Provide instant solution or call to help in case of emergency.Keep parents informed regarding child’s development.

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  Texaco

  • Tulsa, Oklahoma Area

  • Assistant Manager

    • Feb 2003 - Jan 2004
    • Tulsa, Oklahoma Area

    Assign employees to specific duties.Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.Enforce safety, health, and security rules.Monitor sales activities to ensure that customers receive satisfactory service and quality goods.Plan and prepare work schedules and keep records of employees' work schedules and time cards.Inventory stock and reorder when inventory drops to a specified level.Review inventory and sales records to prepare reports for management and budget departments.Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.Plan budgets and authorize payments and merchandise returns.Estimate consumer demand and determine the types and amounts of goods to be sold.Keep records of purchases, sales, and requisitions.