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Cortney Higley

Behavior Intervention Specialist at Riverside Service Group
Intro Book
Seasoned professional with expertise in customer service, event planning, and graphic design.
  • Claim this Profile
Location
Shelley, Idaho, United States, US
Languages
  • English -
Skills
  • Customer Service
  • Customer Satisfaction
  • Customer Retention
  • Event Planning
  • Project Planning
  • Show all
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Bio

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Cortney Higley is a seasoned professional with expertise in customer service, event planning, project planning, and graphic design. She has worked as a Behavior Intervention Specialist, Freelance Graphic Designer, Special Education Paraprofessional, and Account Manager, among other roles. Cortney holds a Bachelor of Arts and Bachelor of Science degree in Psychology from Idaho State University.

Credentials

  • MEDIC PediatricPlus CPR, AED, and First Aid for Children, Infants, and Adults
    EMS Safety Services
    Jun, 2021
    - Apr, 2026
  • Assistance with Medications
    Eastern Idaho Technical College

Experience

  • Riverside Service Group
    • Idaho Falls, Idaho, United States
    • Behavior Intervention Specialist
      • Aug 2021 - Present
      • Idaho Falls, Idaho, United States

  • Freelance
    • Freelance Graphic Designer
      • Aug 2021 - Present

      Professional graphic design, including logos, graphics, cartoons, backgrounds.Photoshop and Illustrator

  • Shelley School District
    • Shelley, Idaho
    • Special Education Paraprofessional
      • Apr 2019 - Feb 2020
      • Shelley, Idaho

  • Journeys DDA - Children's Center
    • Idaho Falls, Id
    • In School Community Based Rehabilitative Specialist (Seasonal School Year)
      • Apr 2018 - Jun 2018
      • Idaho Falls, Id

      ● Integrated developmentally disabled students into regular classes by working to achieve goals as directed on IEP by collecting data and using behavior replacement strategies.Note: End of employment occurred because student was successfully integrated, and contract was fulfilled.

  • BowenGroup Benefits
    • Idaho Falls, ID
    • Account Manager
      • Apr 2017 - Feb 2018
      • Idaho Falls, ID

      ● Face-to-face and office communication with businesses, insurance companies, and individuals regarding insurance applications and benefits● Created business spreadsheets, utilized CRM and insurance-related software● Named in-office "Excel Wizard" for creating complex solutions to calculating quarterly premiums for individuals (all regional carriers; age-banded and composite)● Utilized Publisher, Powerpoint, and design programs to create information pamphlets, create presentations, etc to relay vital information to employers and employees

  • Rehabilitative Health Services
    • CBRS (Community Based Rehabilitative Specialist)
      • Jul 2015 - Oct 2016

      ● Assisted individuals with coping skills and managing psychiatric symptoms● Managed time and coordinated appointments for full caseload of 10-15 clients● Displayed strong organizational, problem solving, and interpersonal skills● Office work including reauthorizations, progress reports, budgets, and filing

  • Idaho State University
    • Idaho Falls, Idaho
    • Student Activities Board Programmer
      • Jun 2010 - Apr 2011
      • Idaho Falls, Idaho

      Coordinated, planned, and executed student activities. Experience in budgeting, marketing, communication, project coordination, and event organization.● Organized, planned, and ran free events for students● Budgeted over $20,000 with the teamwork of 5 members● Experience in leadership, management, and event promotion

Education

  • 2010 - 2015
    Idaho State University
    Bachelor of Arts (B.S.), Psychology
  • 2009 - 2015
    Idaho State University
    Bachelor of Science (B.S.), PSYCHOLOGY

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Graphic Design”

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