Experience

• 

  Girl Scouts Of Western Washington

  • Gift And Cash Receipts Specialist

• 

  Girl Scouts of Western Washington

  • Everett, Washington, United States

  • Office Supervisor

    • May 2022 - Present
    • Everett, Washington, United States

• 

  Farmers Insurance

  • Everett, Washington, United States

  • Administrative Assistant and Sales

    • Mar 2022 - May 2022
    • Everett, Washington, United States

• 

  NW Staffing Resources

  • Everett, Washington, United States

  • Administrative Assistant

    • Sep 2021 - Mar 2022
    • Everett, Washington, United States

• 

  National General Insurance

  • Everett, WA

  • Insurance Underwriter

    • Apr 2017 - Apr 2020
    • Everett, WA

• 

  Aerotek

  • Everett, Washington, United States

  • Administrative Assistant

    • Oct 2016 - Apr 2017
    • Everett, Washington, United States

• 

  Premera Blue Cross

  • Mountlake Terrace, Washington, United States

  • Customer Service Specialist

    • Oct 2015 - Oct 2016
    • Mountlake Terrace, Washington, United States

• 

  Aerotek

  • Mountlake Terrace, Washington, United States

  • Customer Service Representative

    • Jul 2015 - Oct 2015
    • Mountlake Terrace, Washington, United States

• 

  Quorum Review

  • Seattle, WA

  • Participant Materials Analyst

    • Aug 2012 - Mar 2015
    • Seattle, WA

    Data entry of received participant materials into database and schedule for review by Board (Expedited or Convened). Entry of board determinations into database and communication to clients and/or Study Managers. Generation/Creation of Participant Materials Approval Documents for Clients.

• 

  Cardiac Science

  • United States
  • Medical Equipment Manufacturing
  • 200 - 300 Employee

  • Service Contracts Coordinator

    • May 2011 - Jun 2012

    Contract Administrative Support for 10 Field Service Engineers, their manager and Inside Sales (write proposals, fax/email/mail proposals, process/bill accepted proposals). Maintained database for equipment under Service Contract. Filed contract particulars (electronic file as well as hard file).

  • FCO/FCA Administrator

    • Apr 2009 - Jul 2011

    Field Correction Action (FCA) and Field Correction Order (FCO) data entry into system for Tech Support department based on customer completion of update on equipment. Maintain vacation calendar for Field Service Engineer and On-Call personnel for Tech Support. Misc tasks as required in support of Tech Support.

• 

  Aerotek

  • United States
  • Staffing and Recruiting
  • 700 & Above Employee

  • Data Entry Clerk

    • Oct 2008 - Apr 2009

    Data Entry Clerk for client Cardiac Science. Data entry of Field Corrective Action into database based on customer completion of update to equipment. Initially a 6month project, after which Cardiac Science offered regular employment to continue facilitating their FCO/FCA project management.

  • Data Entry Clerk

    • Sep 2008 - Sep 2008

    Data Entry Clerk for client OptionCare. Initially set as a 3 week project to convert their patient data from their old database to their new database. Project completed in 4 days.

• 

  Little Nickel Publications/Sound Publishing

  • Marysville, WA

  • Receptionist

    • Mar 2008 - Aug 2008
    • Marysville, WA

    Answered incoming calls and routed to appropriate staff. Took incoming single party ads and inputted into database for publication. Maintained office supplies, equipment and office. Stocked publication racks and maintained library. Supported sales rep in data entry of ads.

• 

  The Herald

  • United States
  • Book and Periodical Publishing
  • 1 - 100 Employee

  • F/T Dispatcher/Field Service & Contract Coordinator

    • Jan 2003 - Oct 2007

    Dispatch Desk operator and coordinator (obtained & maintained route information database/reports, trained & coordinated dispatch staff, coordinated redelivery staff, etc). Supervisor over redelivery staff (Hire, train, payroll, etc). Carrier Contract Coordinator (entry/maintenance of carrier contract database, coordinated billing/payment of carrier bond insurance, reporting on carrier complaint ratios to management, etc). Day-end operations (running/printing reports for carriers and production staff, such as bundle size, route stops/starts, etc). Position eliminated October 2007.

  • F/T Customer Service Specialist & Weekend Dispatcher

    • Jun 2001 - Jan 2003

    Telephone Customer Service for Circulation. Dispatch Desk operation (obtaining info for & maintaining route information database, coordinating redelivery staff, etc). Maintenance of carrier route database (adjusting route area based on street information). Single Copy records data entry. Day-end operations (running and printing reports for Carriers and Production staff such as bundle size, new starts/stops, etc). Lead position. Trained new customer service reps. Back-up Customer Service Manager. Promoted to F/T Dispatcher position January '03.

  • P/T Customer Service Rep & Weekend Dispatcher

    • Nov 2000 - Jun 2001

    Answered customer questions about delivery and billing via telephone during weekday shifts. On weekends, ran the dispatch desk with duties including but not limited to: Obtaining route information from office delivery personnel, contracted carriers and sub-contracted carriers, entry of route information into database for customer service, coordination of office redelivery staff to correct missing or damaged newspaper delivery across Snohomish County. Position amended to full-time status in June 2001 and more duties assigned.

  • P/T Customer Service Representative

    • Aug 2000 - Nov 2000

    Answered customers questions about billing and delivery via telephone. Position expanded to include more duties in November 2000.