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Claudia Stover is a seasoned administrative professional with extensive experience in payroll processing, human resources, and management. She has worked in various roles, including Office Assistant, Position Control Specialist, Time Collections Representative, Payroll / HR Assistant / Background Specialist, Office Temporary, Accounting Office Associate, Keyholder, Operations Supervisor, and Registered Dental Hygienist. With a strong foundation in Microsoft Office, leadership, and customer service, Claudia has consistently demonstrated her ability to manage multiple tasks, work effectively in teams, and provide exceptional support to her colleagues and clients. She holds a Bachelor of Science degree from Southern Illinois University, Carbondale, and has completed various certifications, including Outlook Quick Tips and Outlook: Time Management with Calendar and Tasks.

Credentials

  • Outlook Quick Tips
    LinkedIn
    Apr, 2024
    - Apr, 2026
  • Outlook: Time Management with Calendar and Tasks
    LinkedIn
    Apr, 2024
    - Apr, 2026

Experience

  • Macomb County Government
    • Macomb County, Michigan, United States
    • Office Assistant
      • Aug 2020 - Present
      • Macomb County, Michigan, United States

  • Macomb County Government
    • Mount Clemens, MI
    • Position Control Specialist
      • Mar 2017 - Jan 2020
      • Mount Clemens, MI

    • Time Collections Representative
      • Oct 2012 - Jan 2017
      • Marysville, MI

      Payroll processing utilizing WorkForce, Deltek Time and Expense, and CostPoint systems. Other responsibilities included data entry, assigning schedule templates, processing labor cost adjustments and reports, answering payroll-related questions, computing shift differential discrepancies, researching invoice discrepancies, and manning the payroll window. ● Consistently met or exceeded expectations for payroll processing times ● Reduced percentage of off-cycle checks

  • BAE Systems via Kelly Services
    • Jacksonville, Florida Area
    • Time Collections Representative
      • Feb 2012 - Oct 2012
      • Jacksonville, Florida Area

      Payroll processing utilizing WorkForce, Deltek Time and Expense, and CostPoint systems. Other responsibilities included data entry, assigning schedule templates, processing labor cost adjustments and reports, answering payroll-related questions, computing shift differential discrepancies, researching invoice discrepancies, and manning the payroll window. ● Consistently met or exceeded expectations for payroll processing times ● Reduced percentage of off-cycle checks

    • Talent Acquisition Team
      • Mar 2011 - Feb 2012
      • Jacksonville, FL

      Responsibilities included data entry; developing relationships with recruiters to understand and assist with the recruiting needs of Acosta; developing a working knowledge of the business functions and goals; creating and maintaining template revisions in the iCIMS system such as screening questions, job descriptions and more; monitoring metrics of system usage and identifying improvement areas; and creating and maintaining reports within the iCIMS reporting tool.

  • Landrum HR
    • Pensacola, FL
    • Payroll / HR Assistant / Background Specialist
      • Oct 2004 - Jan 2011
      • Pensacola, FL

      ● Payroll responsibilities included employee timesheet verification, keying and batch-proofing payroll, verifying checks and direct deposits, managing garnishment orders and records; managing “mini-meds” program. ● Background Specialist responsibilities included performing background checks, motor vehicle reports, credit checks, etc., maintaining electronic files, preparing monthly reports and reconciling billing. ● HR responsibilities included fielding new applicant calls, applicant screening, generating and maintaining department scheduling calendar, applicant reference checks and credit reference verification for new clients. Data entry duties included receiving, redacting and attaching applicant resumes to applicant file; and document control.

  • Landrum Staffing Services, Inc
    • Pensacola, Florida Area
    • Office Temporary
      • Apr 2003 - Oct 2004
      • Pensacola, Florida Area

      Temporary assignments with varied responsibilities including answering multi-line phones, handling cash, reconciling bank accounts, preparing reports, typing legal documents, coordinating travel arrangements, performing word processing, and filing.

  • Walmart
    • Pensacola, Florida Area
    • Accounting Office Associate
      • Jan 2002 - Dec 2002
      • Pensacola, Florida Area

      Responsibilities included counting cash, verifying and redeeming checks, preparing deposits, preparing reports for management, initiating court procedures for returned checks, and satisfying customer requests.

  • Target
    • Chesterfield Township, MI
    • Keyholder
      • Sep 2001 - Dec 2001
      • Chesterfield Township, MI

      Supervised, trained and motivated a team of 15 in a warehouse environment. Responsibilities included merchandise receipt and processing, and inventory distribution.

  • Marshall Field's
    • Fort Gratiot, MI
    • Operations Supervisor
      • Jun 1997 - Sep 2001
      • Fort Gratiot, MI

      Responsible for HR operations for the Logistics and Guest Services teams. Responsibilities included employee selection, training, supervision, evaluation and scheduling. ● Merchandise Receipt: shipping receipt and returns, maintain stockrooms, maintain and order store supplies. ● Cash Office: process daily receipts, prepare daily deposits, and maintain store monetary levels. ● Guest Services: incoming phone calls, package pick-up, process mail, gift wrap, shipping guest purchases, and Ticketmaster.

  • Varied
    • Michigan
    • Registered Dental Hygienist
      • May 1971 - Jun 1992
      • Michigan

  • US Navy
    • Varied
    • Dental Technician
      • Jun 1977 - Jul 1980
      • Varied

Education

  • 1971 - 1973
    University of Michigan
    Certificate, Dental Hygiene/Hygienist
  • 1992 - 1997
    St Clair County Community College
    Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
  • 1978 - 1980
    Southern Illinois University, Carbondale
    Bachelor of Science (BS), Occupational Education

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Industry Focus. “Human Resources”

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