Bio
Credentials
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Automation Anywhere Certified Advanced RPA Professional (Automation 360)
Automation AnywhereMar, 2022- Apr, 2026 -
Bot Developer (Automation 360)
Automation AnywhereMar, 2022- Apr, 2026
Experience
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United States
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Telecommunications
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700 & Above Employee
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Applications Engineer I - RPA
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May 2022 - Present
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Fiber Customer Support Analyst
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May 2020 - May 2022
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United States
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Telecommunications
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700 & Above Employee
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Fiber Customer Support Analyst
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Oct 2015 - May 2020
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Sales and Service Represenative
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Nov 2011 - Oct 2015
As a representative and lead for Frontier Communications. Those in my job description typically will handle billing and sales for incoming customers, as a Lead we are there to support the our teams and staff at the same time. The responsibilities I take on are quite a bit more than that, as I handle creating workarounds for system errors as well as being one of the main problem solvers of the Everett center, Being the go-to resource by most Coaches and other leads, I have always keep on top of every conceivable change in our work process.
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CPI Corp.
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Everett, WA
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Photographer
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Mar 2011 - Nov 2011
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Everett, WA
Taking Photos to create some great memories, and selling those photos. It was a process of mastering top-down selling, and attempting to upsell to someone who came in with a 9.99 Coupon and walk out with a premier bundle.
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Education
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2006 - 2009Marysville Pilchuck High School
Suggested Services
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References
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