See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

CB

Christine Berg

Acquisition Integration Project Manager at Gerber Collision & Glass
Intro Book
Seasoned project management professional with 13+ years of experience in the collision repair industry.
  • Claim this Profile
Location
Marysville, Washington, United States, US
Skills
  • Customer Satisfaction
  • Customer Service
  • Continuous Improvement
  • Process Improvement
  • Account Management
  • Show all
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI
Christine Berg is a seasoned project management professional with 13 years of experience in the collision repair industry, offering expertise in customer satisfaction, process improvement, and team leadership. She has held various roles, including Project Manager, Project Lead, and Customer Service Representative, and has worked with notable companies such as Gerber Collision & Glass. She is skilled in Microsoft Office and Microsoft Excel.

Experience

  • Gerber Collision & Glass
    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Acquisition Integration Project Manager
      • Nov 2022 - Present

      As a Project Manager, I have the pleasure of representing Gerber Collision & Glass to other Collision Repair shop owners that have decided to sell their companies to this wonderful company. As well as guide these sellers and their staff through the detail oriented, and sometimes difficult, Acquisition process.

    • Acquisition Integration Project Lead
      • May 2021 - Nov 2022

      As a Project Lead, I am fortunate to have a wonderful team of Remote Process Trainers to work with. It is my responsibility to organize each project in such a way that each of my teammates can successfully navigate their job role and bring each new location staff member onboard to the Gerber business processes.

    • Integration Trainer
      • Nov 2018 - May 2021

      I have the fortunate opportunity to travel the country, meeting new Gerber Collision team members, training our administrative operating processes.

    • Customer Service Representative
      • Oct 2008 - Nov 2018

      As a Customer Service Representative, I provide the best customer service to our customers that visit my assigned location. Also, answer phones, manage Accounts Receivable, daily deposits/accounting transactions, manage the scheduling of repair appointments, maintain customer files, and manage other tasks as directed by Management. Also, train new Customer Service Representatives in their designated responsibilities and offer ongoing support so the CSR can succeed and be a valuable staff member in their assigned location.

    • ICAR Training Coordinator
      • Oct 2010 - Dec 2017

      Coordinate annual training for all Technical Staff in Washington, Oregon and Idaho. Enroll, monitor progress, and report completion status to Management.

  • Robinett & Associates
    • Receptionist
      • 2003 - Oct 2008

      Answer phones, manage Accounts Payable, complete any tasks directed by Management

  • Original Lines Collision 1
    • Bookkeeper
      • 1998 - 2003

      Manage Accounts Receivable, Accounts Payable, complete tasks as directed by Management

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Construction”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles