Experience

• 

  HireRight

  • United States
  • Human Resources Services
  • 700 & Above Employee

  • Data Services Reptesentative II

    • Mar 2018 - Present

    Make outbound calls to clarify consumers needs. Receive inbound calls from consumers. Send emails to consumers. Meet monthly production goals.

  • Sales Support Representative

    • May 2017 - Mar 2018

    Assisted Sales Executives in the implementation of account setups and account changes. Researched account setups to identify number of users, product pricing, product usage, and special setups to inform and educate Sales Executives and Account Managers.

  • Data Services Representative II

    • Feb 2012 - May 2017

    Quickly and accurately print reports requested by the consumer. Demonstrate excellent attention to detail. Display good communication skills while interacting with internal and external clients.

  • Criminal Records Researcher

    • May 2010 - Feb 2012

    Searched and retrieved information from computer records in response to specific client for pre-employment background screening requests.

  • Customer Satisfaction Representative

    • May 2010 - Feb 2012

    Answered inbound calls. Used various research methods to handle client inquiries. Effectively communicated with clients by email.

• 

  HireRight

  • Tulsa, Oklahoma Area

  • Verifications Representative

    • Jun 2007 - Jun 2008
    • Tulsa, Oklahoma Area

    Answered inbound telephone calls. Used various methods to verify an applicant's work history and education history.