Experience

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  JD Security

  • Sydney, New South Wales, Australia

  • BDM-PM, Education and Infrastructure

    • Apr 2022 - Present
    • Sydney, New South Wales, Australia

    - Develop new business revenue across a range of identified business verticals, according to defined business objectives. - Direct and manage Electronic Security Projects from initiation to completion. - Manage and maintain customer relationships. - Ensure adherence to safety standards for self, project teams, and contractors. - Assess local market conditions and identify current and prospective sales opportunities. - Develop forecasts, financial objectives, and business plans. - Meet targets and metrics (incl. reporting on the same). - Develop personnel through training, coaching and motivation. - Identify areas for improvement and propose corrective actions to meet challenges and to leverage growth opportunities. - Ensure adherence to Quality Assurance standards across all projects, project teams, and deployments.

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  Quest Security Solutions Pty Ltd

  • General Manager

    • Aug 2018 - Mar 2022

    - Direct all operational aspects including works delivery, customer service, human resources, administration, and sales. - Assess local market conditions and identify current and prospective sales opportunities. - Develop forecasts, financial objectives, and business plans. - Meet targets and metrics (incl. reporting on the same). - Manage budgets and allocate funds according to current business plan/s. - Develop personnel through training, coaching and motivation. - Identify areas for improvement and propose corrective actions to meet challenges and to leverage growth opportunities. - Share knowledge with branch managers on effective practices, competitive intelligence, business opportunities and needs. - Promptly address customer and employee satisfaction issues. - Ensure compliance with ethical standards, company policy and government legislation. - Maintain scrutiny of competing markets and provide advice and reports on sector movement and product saturation. - Ensure compliance with and continuous improvement of Quest’s EHS policies and management system and maintain a consultative approach to ensure all staff are provided opportunities to contribute to the improvement process. - Assign and oversee staff in WHS activities; Fire Wardens, First Aid, Emergency Procedures and Training events.

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  SecTec Pty Ltd

  • Bathurst, New South Wales, Australia

  • Operations Manager

    • Jan 2013 - Aug 2018
    • Bathurst, New South Wales, Australia

    - Create and implement marketing materials and campaigns to develop and increase customer base. - Create and document policies, procedures, and processes for Company operations, and develop and produce administrative procedures and documents to ensure efficient service delivery. - Ensure compliance with Government and Regulatory Authority requirements. - Respond to Tenders to maximise business activity and profitability. - Develop relationships with suppliers to ensure competitive supply and pricing arrangements. - Design responses to customer needs and quote services and installations. - Schedule, supervise and participate in service delivery. - Monitor quality outcomes to deliver service excellence.

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  Citiguard Protection Services

  • Strathfield, New South Wales, Australia

  • Technical Specialist

    • Feb 2012 - Feb 2013
    • Strathfield, New South Wales, Australia

    - Interpret and Error Check Incoming Tender Documents. - Attend Tender Meetings, Clarify and Interpret documentation with Consultants and End-Users to obtain a more accurate understanding of the expected Outputs. - Design and suggest alternative project strategies to meet specifications and deliver lower implementation or ongoing maintenance costs. - Relate tender specifications to available products; develop equipment lists, certifications and provide accurate estimations and labour requirements. - Locate and engage suitable Sub-Contractors for the purpose of delivering services within the tender scope. - Prepare and Compile Tender Responses >$2M. - Draft Schematics and Diagrams for “As Built” Documents - Create and Develop Business Documents (Quotation Templates, Maintenance Templates, Spreadsheets etc) - Provide Installation, Service and Maintenance support to the Commonwealth Defence Department, Local Government, Corporations, Commercial and Residential sites.

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  EOS Australia

  • Auburn, New South Wales, Australia

  • Technical Sales Specialist

    • Mar 2011 - Feb 2012
    • Auburn, New South Wales, Australia

    - Develop and Maintain Client Relationships. - Liaise with Clients and End Users to Design and Construct Solutions. - Work as part of the Sales Team to deliver Sales Target/Budgets. - Specify equipment as part of Tender Process >$3M. - Identify errors/omissions in Tender documentation to ensure accuracy of Pricing and Equipment Specification. - Conceptualise and develop creative solutions around existing products. - Identify emerging trends and devise alternative deployment strategies for existing products or introduction of new product lines. - Final Commissioning of Projects on behalf of Clients.

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  ADT

  • Senior Service Technician

    • Feb 2009 - Feb 2011

    - Liaise with and provide Service and Maintenance to Major Clients and Multi-National contracts >$20M. - Work with and develop Junior Technicians. - Understand, implement, and convey management and company policy to Technicians. - Work autonomously and as part of the Technical Team to deliver works in accordance with SLA’s and KPI’s. - Provide Technical instruction and briefs to non-technical sections of the company. - Actively participate in Toolbox meetings to convey safety issues/concerns, and development risk-minimization strategies.

  • North Queensland Area Supervisor

    • Sep 2007 - Jan 2009

    - Manage Business Operations and Objectives within the North Queensland AOO. - Liaise with Government and Private Company Stakeholders for Service Delivery. - Manage and work alongside Sub-Contractors. - Inventory Control, Dispatch, and Technician Stock Replenishment. - Liaise with clientele to Design, Construct and Deliver Solutions.

  • Senior Technician (Mt Isa Mines)

    • Mar 2006 - Aug 2007

    - Work independently and as part of a small team of 4 Technicians responsible for the ongoing functionality, availability, and upgrade of security infrastructure within Mt Isa Mines Site and George Fisher Lead Mine. - Ensure system effectiveness in terms of a WHS “Personnel Tracking and Management” platform. - Deliver Electronic Security Services to non-mine-site QLD Govt Departments. - Liaise with Government Stakeholders for service delivery to QLD Police Stations and Watch-Houses. - Responsible for Installation Service, and Equipment Maintenance, Central West QLD.

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  CAV Audio Visual Security

  • Warriewood, New South Wales, Australia

  • Technician

    • Mar 2005 - Mar 2006
    • Warriewood, New South Wales, Australia

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  Securacore Electronic Security

  • Penrith, New South Wales, Australia

  • Apprentice Technician

    • Dec 2002 - Mar 2005
    • Penrith, New South Wales, Australia

    - Undertake Trade Training from Qualified Tradespersons and apply learnt skills to undertake Security Works more effectively. - Assist with Installation/Service Works. - Attend TAFE and other Training Courses.