Experience

• 

  Sentry Credit, Inc.

  • Everett, Washington, United States

  • Debt Collector

    • Mar 2024 - Present
    • Everett, Washington, United States

• 

  AAA Washington

  • Lynnwood, Washington, United States

  • Member Travel Counselor

    • Dec 2021 - Jun 2022
    • Lynnwood, Washington, United States

    Customer Service, Cashiering, Membership -new & renewals, Foreign Currency, handling phones

• 

  Walmart Supercenter - Everett

  • Everett, WA

  • Cashier

    • Jun 2017 - Jul 2021
    • Everett, WA

    Cash handling, Cashiering at the Registers, customer service.

• 

  Trinity Lutheran Church

  • Everett, WA

  • Administrative Assistant

    • Dec 2016 - Mar 2017
    • Everett, WA

    The preparation of weekly bulletins and schedulesFront-desk receptionFilling of food bank orders for low income and homeless individualsCompiling of church attendance and food bank statistics reports regularly

• 

  Old Republic Title

  • Lynnwood, WA

  • File Clerk

    • Jun 2016 - Sep 2016
    • Lynnwood, WA

    Collected policy files from Examiner’s desks for refiling in numerical orderDownload specific documents using specialized company program to place in proper policy foldersPrepped and scanned policy folders into system for uploading or be written up using company programsDocument pulling via microfilm on STimaging machine for Examiners whenever necessaryScanned and uploaded Type Only files

• 

  City of Lynnwood

  • Lynnwood, WA

  • Administrative Assistant

    • Oct 2015 - Apr 2016
    • Lynnwood, WA

    Provided Front Desk Reception back-up supportCompletion of special projects by sorting, prepping, scanning and entering into electronic files using Munis softwareAssisted the Records Specialist in the filling of Public Records Requests whenever necessarySorted and distributed incoming mail for all departments, as well as the preparation of outgoing mail using the Hasler IM6000 postal machine as neededResearched archived records via records transmittals and master spreadsheet

• 

  Bonaventure Senior Living

  • Bothell, WA

  • Activity Director-Memory Care Unit

    • Jul 2014 - Mar 2015
    • Bothell, WA

    Created and posted monthly activity/event calendar appropriate to the needs and desires of residentsInterviewed new residents assessing their preferences in spiritual, social, and recreational activitiesLed large and small group activities, as well as one-on-one interactions throughout the dayIncreased participation of residents in accident free activities by 75%Updated resident service plans regarding resident progress in activitiesKept a photographic journal file of residents participating in activities and special events

• 

  Deseret Industries

  • Shoreline, WA

  • Store Associate

    • Apr 2013 - May 2014
    • Shoreline, WA

    Quickly counted cash from drawer after each shift with 99.4% accuracy and assisted in cash reconciliation for other cashiersProvide exceptional customer service with a smile and positive attitude, known as a dedicated team playerInteracted positively with customers and co-workers from diverse cultures and backgroundsQuickly learned policies and standards, utilizing flexibility, and the reliability to deliver outstanding resultsTemporary Lead in Women’s Dept.: Establishing daily work assignments, supportive follow-up, train workers in their work responsibilities, ensure work is performed and completed in a professional mannerNew Values/Collectables/Domestics area: Restock the New Values display case with bed sheets, men and boys shirts, socks, and underwear; stock the display case with priced collectables; maintain blankets and pillows on daily basis

• 

  Seattle Opera

  • Greater Seattle Area

  • Financial Intern

    • Feb 2014 - Apr 2014
    • Greater Seattle Area

    Scanned and correlated accounts payable & expense report documents into Activity Explorer accounting softwareProcessed electronic bank deposits, general filing duties, and completed general word processing of documents

• 

  Mehat Recovery House

  • Kent, WA

  • Administrative Assistant/Manager

    • Oct 2009 - Nov 2012
    • Kent, WA

    Tactfully collected monthly rent and house dues from tenants and developed tenant relationshipsMaintained daily, weekly, and monthly notes regarding room vacancies, evictions, and tenant informationInteracted with the tenants living at the house on a daily basis, providing recovery support and encouragement

• 

  Highline Community College

  • Des Moines, WA

  • Office Worker-Educational Planning & Advising Center

    • Oct 2011 - Jun 2012
    • Des Moines, WA

    Retrieved messages for the department on a daily basis and answered 5-line phone system Maintained departmental electronic files utilizing MS Office Suite (Word, Excel, and Outlook) and Student Management System (SMS) programsOrganized College Orientation and Registration Experience project by preparing need materials for new studentsProvided exceptional customer service to students and faculty/staff while working as Front Desk Reception

• 

  Highline Community College

  • Des Moines, WA

  • File Clerk-Registration & Records Department

    • Apr 2011 - Jun 2011
    • Des Moines, WA

    Accurate filing of student Add/Drop Registration forms and other documents in alphabetical orderRetrieved messages for two departmental supervisors on a daily basis Maintained departmental electronic files utilizing the Student Management System (SMS) progra

• 

  Sheng-Raamco Management Inc

  • Kent, WA

  • Housekeeper/Office Assistant-Kent Terrace Apts,

    • Mar 2007 - Apr 2009
    • Kent, WA

    Thoroughly preparing studio - three bedroom apartments for future residents to move in and feel at homeCross-trained to help in grounds maintenance to provide a presentable environment for residents and visitorsInteracted with current tenants, both on and off duty, to provide top-notch customer service regarding their apartmentsDeliver records maintenance and other office management documents