Experience

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  Catholic Mutual Group

  • New Orleans, LA

  • Regional Manager

    • Oct 1989 - Present
    • New Orleans, LA

    October 2, 1989-Present Catholic Mutual Group (A nationwide self-insurance fund of the Roman Catholic Church)Regional Manager 10/2015-present• Maintaining oversight on prior duties as well as added duties for additional accounts.Operations Manager 2002-2015 • Administrator of Insurance Programs for Archdiocese of New Orleans, Diocese of Baton Rouge and Diocese of Houma/Thibodaux.• Wrote and implemented Risk Management Programs. • Written contract reviews on complex contracts • Maintain good working relationships with insureds by providing service requested by policyholders and facilitating prompt, efficient and satisfactory handling of accounts including frequent contact with chief financial officers at each diocese.• Responsible for applications and directing the placement of all lines of coverage.• Responsible for obtaining state approval on self insurance programs. • Attends FEMA and Office of Homeland Security meetings. • Direct handling and supervision of claims. Attend mediations, coordinated defense of all cases. Hire attorneys and negotiate fees.• Prepare budgets with Accounting Department and provide updates on all exposures for annual audits.• Complete all annual and interim billing for Archdiocese of New Orleans to locations participating in archdiocesan insurance programs.• Oversee all administrative operation of the Service Office. • Interview and select appropriate personnel for positions, promote the growth and development of personnel, motivate subordinates behavior and guide performance by providing timely and effective feedback. • Responsible for Negotiating Claim Payment Discounts, Fee Schedules and implementation of Utilization Review Programs.• Provide monthly claim reports on Archdiocese of New Orleans Indemnity, Inc., sole captive and attend annual board meetings in Vermont to report on pending claims.

• 

  Hanover

  • Kenner, LA

  • Sr. Field Claim Rep.

    • Nov 1985 - Oct 1989
    • Kenner, LA

    Senior Field Claims Representative• Handling of large/complex multi-line claims requiring outside investigations, including catastrophic workers’ compensation claims.• Worked with Underwriting Department on large accounts including agency visits.• Writing of property estimates up to $350,000.Field Claims Representative• Promoted June 1986 to outside claim representative position.• Handled outside multi-line claims in the State of Louisiana.Inside Claims Representative• Began career with Hanover handling inside multi-line claims.