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Bio

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Cheri Diot is a seasoned banking professional with experience in leadership, customer service, and team building. She has worked in various roles, including member service specialist, teller, and head teller, and holds a Bachelor of Business Administration degree. With expertise in Microsoft Office, Microsoft Word, and Microsoft Excel, she is well-equipped to handle financial transactions and provide exceptional customer service. She has also developed strong coaching and strategic planning skills, which enable her to lead and manage teams effectively. Cheri has a proven track record of providing excellent customer service and has experience working with credit unions and retail banking.

Experience

  • Advia Credit Union
    • Marysville, MI
    • Member Service Specialist
      • Nov 2013 - May 2016
      • Marysville, MI

      A member service specialist is the first person a new member is going to come in contact with. I am their first impression of the credit union. I open new accounts, loans and any other problems or issues a member may have. In a day I may see many different situations and need to be prepared for anything that comes my way.

  • E&A Credit Union
    • Marysville, MI
    • Teller
      • Oct 2011 - Nov 2013
      • Marysville, MI

      As a teller I had to handle many member transactions a day. I also had to maintain a cash drawer and balance it daily. An added responsibility I had was also the vault teller which means I had to maintain the vault cash and balance it daily.

    • Head Teller
      • Apr 2006 - Oct 2011
      • Indian River, MI

      A head teller is responsible for all the tellers at the branch. I had to oversee the daily balancing of each teller as well as the vault. I also had to handle any problems a teller may have with a customer. I handled the schedule for the branch. I also had to maintain my own cash drawer and balance it daily. I had to oversee the balancing of two ATMs on a weekly basis as well. I was the buffer between the branch manager and the tellers.

Education

  • 2012 - 2022
    Baker College
    Bachelor of Business Administration - BBA, Accounting

Suggested Services

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Industry Focus. “Banking and Financial Services”

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