Experience

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  OHIO OPERATING ENGINEERS HEALTH & WELFARE PLAN

  • Columbus, Ohio, United States

  • Contributions Specialist

    • Jan 2018 - Present
    • Columbus, Ohio, United States

    I administer benefits for the members of the union. I use the Basys program, along with Microsoft Office suite to record and manage the health insurance, pension, and other benefits for the members. I work closely with the IT department to coordinate member notification of current events and account status. I help audit current companies to make sure they are reporting to us as they should be. I manage reception and prepare outgoing mail. I float through several departments to help as needed, through which I have gained a detailed and widespread knowledge of company events and policies.

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  RITE AID

  • Scottdale, PA

  • Wellness Ambassador

    • Apr 2016 - Mar 2017
    • Scottdale, PA

    • As a liaison to the pharmacist, I provided excellent customer service to all store guests by greeting them, helping them find products, and ensuring their medical and drug related questions and concerns are resolved • Provided operational and administrative support to licensed pharmacists by entering prescriptions into the NextGen software system, retrieving, counting, and measuring drugs, filling, and labeling prescriptions. Additional duties require processing prescription payments, issuing receipts, bagging items, obtaining relevant information on new prescriptions, maintaining inventory, and ensuring customer confidentiality• Assisted in boosting the number of walk-in vaccine sales by directly speaking with guests and answering vaccine related questions• Assisted in enhancing the number of scheduled vaccine sales by further promoting scheduled vaccination events. This is done by directly speaking with guests in person, through inbound and outbound calling efforts, and through social media efforts• Prioritized and complete all projects in timely manner

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  Movie Tavern Inc.

  • Marietta, GA

  • Server

    • Jan 2015 - Dec 2015
    • Marietta, GA

    • As a server, I created a solid rapport with patrons of the movie theater• I ushered guests to their seats, took food and drink orders, served food, refilled drinks, cashed out tabs, and cleaned the theater after each showing• Regularly practiced multi-tasking by handling several screens at a time and upwards of 50 guests• Assisted management in training new employees in all phases of the customer service process

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  University Settlement

  • Cleveland/Akron, Ohio Area

  • Adult Wellness Intern

    • May 2014 - Jul 2014
    • Cleveland/Akron, Ohio Area

    • As an intern, I reported directly under the Activities Director of an adult wellness center• Planned, scheduled, and implemented activities that encouraged socialization and stimulation of the residents' minds and bodies• Met with assigned personnel to direct and explain upcoming events and activities scheduled• Prepared lesson plans for health and activity courses taken by the residents• Monitored the well-being of all residents during field trips• Organized all busing for scheduled events• Maintained and organized course schedules, lesson plans, calendars and agendas, activity lists, and resident emergency point of contact lists• Ensured the safety and well-being of all residents

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  Georgia College

  • Milledgeville, GA

  • YES! Program Tutor

    • Sep 2012 - May 2013
    • Milledgeville, GA

    I tutored 3rd, 4th, and 5th graders after school, ran classroom activities, and supervised children.

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  Community Health Care Systems, Inc.

  • United States
  • Medical Practices
  • 1 - 100 Employee

  • PR/Outreach Intern

    • 2013 - 2013

  • PR/Outreach Intern

    • 2013 - 2013

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  Walt Disney World

  • Orlando, Florida Area

  • Transportation Cast Member

    • Jan 2012 - Aug 2012
    • Orlando, Florida Area

    • As a transportation cast member, I worked primarily on the Disney trams that took guests from the parking lot to their desired point of interest as well as tours throughout the park• Created a magical experience for all guests by narrating the tram rides with high energy and cheer and providing detailed information on Disney World and the Magic Kingdom• Ensured the safety and happiness of all guests in accordance with Disney's strict customer service and safety standards• Maintained the cleanliness of the park, transportation vehicles, and parking lots• Advised guests on the best ticket packages to purchase• Assisted management in multiple phases of customer service by interacting with park visitors and spreading the magic of Disney through my exchanges with guests