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Carol Tanons

Business and IT Professional at Hewlett-Packard
Intro Book
Seasoned IT program manager and operations leader with 40+ years of experience delivering robust IT solutions.
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Location
Meridian, Idaho, United States, US
Skills
  • Program Management
  • It Service Management
  • Pmp
  • Management
  • Project Management
  • Show all
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Bio

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Carol Tanons is a seasoned IT professional with 40+ years of experience in program management, IT service management, and operations management. She has held various leadership roles at Hewlett-Packard, including Program/Project Manager, Business and IT Professional, and Account Delivery Management. Carol also has a background in law, having worked as a paralegal at Boyden, Kennedy & Romney Law Offices.

Experience

  • Hewlett-Packard
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business and IT Professional
      • 1984 - Present

    • Program/Project Manager
      • 2008 - 2013

      • Application Development Project manager; Program manager• POR management & planning• Application Operations & Support processes; Change Management and Release Management• PMO Management; Portfolio Planning• Cross-organizational Governance & Funnel Management

    • Outsourcing Services / Global Resource Management
      • 2005 - 2008

      • Global Delivery Labor Strategy, labor profiling, organizational alignment, job role guidance and alignment, and cost optimization initiatives. Global Delivery Requisition process, Business Planning Leadership team, Resource/Labor Management reports, executive reviews, and communication lead. • HP Services Cost Optimization Program. Global Delivery Executive Management of Change program, organizational transition activities, and governance. • PMO Governance & PMO operational controls, integrated Plan of Record Processes, strategic deal and cross-organizational project coordination.

    • Account Delivery Management
      • 2000 - 2005

      • ADM Practice lead for account and business management activities; Account governance program, Global Account Operating Standards, Account Business/Support Plans, Account Quality Plans, AST Change Management and Tracking, Account Review and Feedback System, Account Maturity Assessments, and Account reporting. • Global and Regional alignment for all accounts across all regions to the Account Support Team model. Alignment of the Client Manager and Account Delivery Manager roles. MOC and executive leadership alignment, and AST training creation and delivery.

    • Business Operations Manager
      • 2001 - 2003

      • Commercial Business Operations including: cross-organizational coordination and alignment, account mapping, industry vertical restructuring, communication, business planning, awards & recognition program, financial reviews, and monthly forecasts.• Integration of new operational processes & compliance, Opportunity Roadmap management, Escalation Process, Engagement Process, Account Review Process, and Account Information Management and Reporting.

Education

  • State University of New York
    BS - Business Management Information Systems
  • Idaho State University
    Paralegal Certificate
  • Idaho State University
    Secondary Education and Teaching

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Information Technology”

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