Bio
Experience
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NATIONAL IRRIGATION ADMINISTRATION
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Quezon City, National Capital Region, Philippines
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Statistician
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Feb 2018 - Nov 2020
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Quezon City, National Capital Region, Philippines
Works as a Statistician in the Human Resources Division under Administrative Department. Works in close coordination with colleagues and managers from the Human Resources Division, Budget and Revenue Division and Corporate Planning Services to structure a process for developing a systematic database (HRIS) to generate records and figures as well as proper measure of the accuracy of the organization’s data.
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Virtual Assistant – Software Quality Assurance Tester / Technical and Marketing Specialist
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Dec 2015 - Jan 2017
Virtual Assistant under TrackZEN, specializing in Technical and Marketing services. Tasks are done with a combination of office and remote set-up. Worked jointly with developers and fellow technical and marketing specialists and implemented successfully the requirements of the client on or ahead the scheduled deadline.Technical:• Conducted testing of Podiozen website and Trackzen websites.• Conducted testing of Podio tool’s functions and features before implementation on the website.• Provided client support regarding inquiries regarding Podiozen and Trackzen website.• Prepared proper documentation of all testing and support inquiries.• Notified the software developer of any major issues that may be encountered during testingMarketing:• Scheduled, implemented and monitored blog posts in Podiozen and Trackzen social media platforms and the client’s website.• Organized and facilitated webinar sessions of clients • Prepared proper documentation of the webinar facilitated.• Updated the database of potential leads / clients via Customer Relationship Management (CRM) using Citrix Podio.
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Virtual Assistant
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Sep 2015 - Nov 2015
Virtual Assistant – Think To Act (September 2015 – November 2015)Acted as an Executive Assistant to the owner of Think to Act, specializing in Administrative work. Searched and connected with potential clients such as coaches and consultants to help upscale and build online businesses and lifestyles.• Managed client’s business and personal calendars and coordinated meetings or other events• Managed client’s e-mail• Scheduled personal appointments• Managed client’s Customer relationship management (CRM) using Citrix Podio online tool• Maintained and uploaded client’s podcast links from platforms like Apple podcasts and Spotify to client’s website• Performed a wide variety of ad hoc administrative tasks which may include travel coordination and online research
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Ad Operations Executive
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Oct 2014 - Sep 2015
• Managed the daily performance of digital ads through campaign management software• Provided proof of implementation to Account / Sales Management team• Troubleshoot technical operations of ad delivery; worked with the web development team to resolve issues• Worked with the Ad Ops Manager to maintain and improve best ad booking practices• Managed campaign performance, delivery and made optimization recommendations• Optimized campaigns to ensure full delivery & advertising return• Ongoing campaign management; ensured campaigns are implemented correctly and secured the correct campaign setups• Thoroughly tested and QA all ads prior to launch• Generated performance reports and create campaign summaries
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Software Quality Assurance Tester
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Aug 2013 - Oct 2014
Identified, documented and reported bugs, errors and other issues within the software applications developed for Navitaire’s customers. Demonstrated methodical, detail-oriented and thorough approach to all tasks while complying with compressed timelines. Completed all testing items on or ahead of schedule.
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Senior Information Researcher
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Oct 2011 - Aug 2013
Served as the prospecting arm for clients by keeping them informed of new construction industry developments. Provided quality project leads across a multitude of construction projects in each country, specifically in Australia.• Performed extensive research in relation to information gathering of the progress of all on-going construction projects in Australia.• Responded to five project attributes (Leads, Recalls, Client Enquiries, Leads & QMS (Project Quality)).• Reported & Monitored projects done every day.• Took charge of preparing required data and information.
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Customer Service Agent
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Jul 2007 - Sep 2011
• Ensured on-time departure of flights and smooth functions of overall operation while maintaining a high level of customer satisfaction.
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Education
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2003 - 2007St. Paul University Manila
Bachelor's degree, BS Computer Science
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