Experience

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  Self-employed

  • Columbus, Ohio Area

  • Virtual Executive Administrative Assistant

    • Sep 2015 - Present
    • Columbus, Ohio Area

    In my role as Executive Assistant, I report directly to the CEO/President. I provide executive support in a one-on-one working relationship and serve as the primary point of contact for internal and external constituencies on all matters pertaining to the Office of the President. I also serve as a liaison to the board of directors and leadership team; organize and coordinate executive outreach and external relations efforts; and oversee special projects.

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  Time Etc - Award Winning Virtual Assistants For Entrepreneurs

  • Columbus, Ohio Area

  • Virtual Assistant

    • Aug 2015 - Jan 2019
    • Columbus, Ohio Area

    Supports clients with calendar management, email and meeting coordination.Arranges domestic and international travel plans and itineraries, including flight, car, hotels and restaurants. Frequently uses word processing, spreadsheets, database and presentation software.Processes travel expenses, reimbursements and invoices. Assists with event planning, including associated travel and logistical arrangements. Performs internet research for clients including researching possible vendors, locations, publications.

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  Crawford Media Services, Inc.

  • Freelance Contractor

    • Aug 2015 - Dec 2017

    Metadata writer for Viacom’s MTV Vault Project and Toyota’s Video Project as an independent contractor. Performed quality control and training for projects.

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  CareWorks

  • Dublin, OH

  • Case Specialist

    • Jan 2011 - Sep 2014
    • Dublin, OH

     Maintain customer satisfaction by serving as primary contact for designated group of employers to ensure customer satisfaction and retention. Identify areas for quality improvement and make recommendations to supervisor. Work in a team environment. Verify and follow up to ensure remain at work ability for an injured worker with a light duty return or an injured worker receiving vocational rehabilitation services in accordance with Company policies and procedures. Support medical management services by:• Processing C-9’s according to CareWorks’ C-9 Determination Protocol.• Entering data and maintaining timely updates of information into CWMM system completing EDI updates to BWC as required by policy.• Referring cases for case management triage/services based on indicators.• Verifying return to work or remain at work status and treatment plan based on BWC Contact Scripts.• Gathering BWC return to work strategy information.• Update case status in accordance with Company policies and procedures.

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  United Methodist Childrens Home-Wesley Family Services

  • Administrative Assistant

    • 2010 - 2011

    Responsible for providing administrative support and receptionist functions for the program. Assisted the Program Manager. Responsible for maintaining client confidentiality according to UMCH Policies and Procedures.

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  Carpenter, Lipps

  • Legal Secretary

    • 2009 - 2010

    Responsible for general office and clerical duties in support of managing partner, including the processing of correspondence and timely submission of reports. Submitted invoices to clients and managed time entry and expenses for assigned attorney. Scheduled appointments for assigned attorney and handled travel arrangements as needed.Served as receptionist.

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  Nationwide Insurance

  • Case Manager/Administrator

    • 2007 - 2009

    Reviewed new life insurance applications in order to ensure completeness and inclusion of all necessary documentation.Coordinated with producers and agents to obtain pertinent information and to relay the progress of pending applications.Used organizational and computer skills in order to manage up to one-hundred life insurance cases simultaneously.Quickly responded to questions and concerns of producers and agents using communication and interpersonal skills.Ordered medical records and medical exams for underwriting.Reviewed policies for accuracy prior to final binding of coverage and release to clients.