Bio
Experience
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RevSpring
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Wixom, Michigan
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Client Services
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Feb 2015 - Present
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Wixom, Michigan
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MGM Grand
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Greater Detroit Area
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Valet Assistant Manager
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Dec 2010 - Feb 2015
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Greater Detroit Area
• Manage valet team of over 100 union team members and 6 supervisors• Analyze and prepare financial reports, team schedules, P&L statements• Maintain a positive and open door work environment for team members• Maintain and monitor customer service standards of Forbes 4 Star rating• Monitor CVPS software interface for valet parking
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DANTOM Systems
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Wixom, MI
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Software Interface Specialist
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Jan 2007 - Sep 2009
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Wixom, MI
• Manage software interface relationships and large scale projects• Analyze and prepare incoming IT projects• Monitor system status and correct issues as necessary• Perform programs reviews and advise on efficiencies needed
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Lason
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Livonia, MI
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Product Manager
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Sep 1995 - Jun 2006
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Livonia, MI
• Manage Collection Letter Printing Services division• Manage sales portfolio of over 140 customer accounts• Manage budget, sales, inventory, costs• Provide quality customer care while maintaining costs• Managed and implemented Mainframe to Server-based processing changeover• Explore and implement growth opportunities for the product line
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Ancor Information Management
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Troy, MI
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Project Manager
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Mar 2002 - Sep 2003
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Troy, MI
• Manage Ford Motor Company account including ISO Certification standards• Responsible for planning and coordinating all projects including day-to-day operations• Provide cost analysis and profit/loss statements to management• Oversee and report status of projects to management• Responsible for coordinating vendor relations along with purchasing
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Education
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1989 - 1998University of Michigan-Dearborn
BBA, Business Management
Suggested Services
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Industry Focus. “Information Technology and Services”
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