Bio
Experience
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United States
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Telecommunications
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1 - 100 Employee
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Cable Splicer
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Apr 2022 - Present
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Installation & Repair Technician
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Dec 2020 - Apr 2022
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AT&T
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721 Missouri Avenue, East St. Louis IL
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Premise Technician
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May 2014 - Nov 2020
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721 Missouri Avenue, East St. Louis IL
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Assistant Manager
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Sep 2010 - May 2014
Multitasker: customer service, employee training, staging inventory, vender assistanceManaging in-store promotions, and ordering products for future ad salesImplement merchandise placement and maximize sale potentialLeadership: Provide daily task lists & sales goals for all employees Excellent verbal and written communication skills
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Photo Specialist
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Jul 2003 - Sep 2010
Time manager: prioritize customer service, staging inventory, and machine maintenanceFocused: balanced duties with undergraduate education, while participating in professional organizations, and active in volunteer workTeam player: provided direct support to other departmentsLeadership: Played a vital role in achieving customer service awards
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Home Theater Specialist
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Sep 2009 - Jan 2012
Built trusted relationships with clienteleRapidly gained intensive product knowledgeApplied adaptive selling techniquesProvided customers with prompt alternatives
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Education
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2005 - 2009Southern Illinois University, Edwardsville
Bachelor of Science in Psychology, Emphasis in Industrial Organizational Psychology, Minor: Business Administration; Emphasis in HR
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Industry Focus. “Retail”
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