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Brittany Freel profile image

Brittany Freel

PCC Team Leader at Humana
Intro Book
Seasoned management professional with 10+ years of experience in team leadership and office administration.
  • Claim this Profile
Location
Tulsa, Oklahoma, United States, US
Skills
  • Management
  • Team Management
  • Microsoft Office
  • Office Administration
  • Front Office
  • Show all
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Bio

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Topline AI
Brittany Freel is a seasoned professional with expertise in management, team leadership, and office administration. She has over 10 years of experience in various roles, including PCC Team Leader at Humana, Clinical Scheduling Logistics Coordinator at Cancer Treatment Centers of America, and Office Manager at Clempire Janitorial. She holds a Bachelor's degree in Psychology from Oklahoma Wesleyan University and has also completed courses in Political Journalism and Journalism from the University of Oklahoma and Tulsa Community College.

Experience

  • Humana
    • United States
    • Insurance
    • 700 & Above Employee
    • PCC Team Leader
      • May 2023 - Present

    • Escalations Unit Representative
      • Sep 2022 - May 2023

      Solving difficult issues and maintaining customer loyalty through the processing of claims and research.

    • Provider Care Center Representative
      • Jul 2021 - Sep 2022

      Processing provider calls with the best customer service available. Benefits and claims resolutions and information.

  • Cancer Treatment Centers of America
    • Tulsa, Oklahoma Area
    • Clinical Scheduling Logistics Coordinator
      • Oct 2019 - Jun 2021
      • Tulsa, Oklahoma Area

  • Clempire Janitorial
    • Tulsa, Oklahoma
    • Office Manager
      • Jul 2017 - Oct 2019
      • Tulsa, Oklahoma

  • Farmers Insurance
    • Norman, Oklahoma
    • Office Assistant
      • Apr 2011 - Dec 2011
      • Norman, Oklahoma

      Office assistant, customer service, quotes, scheduling, outbound/inbound sales

  • JCPenney
    • Norman, Oklahoma
    • Visual Merchandiser
      • Jul 2010 - Dec 2011
      • Norman, Oklahoma

      Visual merchandising, managing teams, shipping/receiving, set executions, training, managerial meetings, consolidation, invoices

Education

  • 2020 - 2023
    Oklahoma Wesleyan University
    Bachelor's degree, PSYCHOLOGY
  • 2006 - 2007
    University of Oklahoma
    Political Journalism
  • 2007 - 2008
    Tulsa Community College
    Journalism

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

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