Experience

• 

  Oklahoma Tax Commission

  • Revenue Compliance Officer

    • Dec 2008 - Present

    • Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.• Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.• Conduct independent field audits and investigations of tax returns to verify information or to amend tax liabilities.• Review filed tax returns to determine whether claimed tax credits and deductions are allowed by law.• Process individual and corporate income tax returns, and sales and excise tax returns.• Collect taxes from individuals or businesses according to prescribed laws and regulations.• Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met.• Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.• Maintain records for each case, including contacts, telephone numbers, and actions taken.

• 

  Morton Comprehensive Health Services, Inc.

  • WIC clerk

    • 2000 - 2000

    • Answer phone calls and direct calls to appropriate parties or take messages.• Greet visitors and determine whether they should be given access to specific individuals.• Perform general office duties, such as maintaining records management database systems.• File and retrieve business documents, records, and reports.

• 

  Tulsa Community College

  • LRC Aide

    • 1998 - 1999

    • Help patrons find and use library resources, such as reference materials, audiovisual equipment, computers and other electronic resources, and provide technical assistance when needed.• Process new materials including books, audiovisual materials, and computer software.• Answer routine telephone or in-person reference inquiries, referring patrons to librarians for further assistance, when necessary.• Process print and non-print library materials to prepare them for inclusion in library collections.• Lend and collect books, periodicals, videotapes, and other materials at circulation desks.