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Brian Loyd

Digital Communications Specialist at The Depository Trust & Clearing Corporation (DTCC)
Intro Book
IT professional with technical support and project management expertise.
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Location
Lakeland, Florida, United States, US
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Bio

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Brian Loyd is a seasoned IT professional with a strong background in technical support and project management, having worked with top companies such as IBM, Publix Super Markets, and The Depository Trust & Clearing Corporation (DTCC).

Experience

  • The Depository Trust & Clearing Corporation (DTCC)
    • Tampa, Florida, United States
    • Digital Communications Specialist
      • Aug 2012 - Feb 2023
      • Tampa, Florida, United States

      Responsibilities include interacting with business partners, resourcing creative and technology partners to turn around business requests for adds, edits and updates to DTCC websites, supporting web application systems and prioritizing the implementation of multiple business requests.

  • The Walt Disney Company
    • Celebration, Florida, United States
    • Web Producer
      • Nov 2010 - May 2012
      • Celebration, Florida, United States

      Collaborated with Marketing partners on highly visible entertainment initiatives. These interactions included resourcing creative and technology partners to turn around business requests for changes and additions to websites in an efficient and proactive manner.

  • Thompson & Co. of Tampa Inc.
    • Tampa, Florida, United States
    • Ecomm Website Coordinator
      • Mar 2000 - Nov 2010
      • Tampa, Florida, United States

      Website Coordinator for Casual Living USA a monthly print catalog that is duplicated on the web. Work solutions originated from a proprietary .net ecommerce platform to the CMS (FRY). General directives came from the E-commerce Department but span various internal departments as well. Administration and development for customer relationship management software (Right Now Technologies, Live Person) operated in the capacity of project manager for service department initiatives and relationship liaison between Call Center and ecommerce department.

  • Publix Super Markets
    • Lakeland, Florida, United States
    • Support Analyst
      • Jan 1993 - Jan 1995
      • Lakeland, Florida, United States

      Service Repair (Retail Stores) serviced and maintained store equipment. Service Repair (Corporate Systems) responsible for preparing hardware and loading operating systems for Publix new store openings.Retail Support Analyst - assisted retail store personnel and management in determining and restoring communications, application and hardware errors.

  • IBM
    • Lakeland, Florida, United States
    • Customer Service Engineer
      • Jan 1989 - Jan 1993
      • Lakeland, Florida, United States

      Computer repair technician responsible for supporting IBM account clients. Repairs included diagnostic analysis and hardware replacements.

Education

  • 1995 - 1999
    University of South Florida
    Bachelor of Arts - BA, Management Information Systems, General

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Industry Focus. “Computer and Network Security”

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