Experience

• 

  Brenton B. Miller Consulting

  • Greater New York City Area

  • Independent Consultant

    • Sep 2015 - Present
    • Greater New York City Area

    Knowledge management and technology strategy consulting services to large law firms, law departments and other knowledge-intensive organizations with an emphasis on selection, implementation and optimization of second-generation legal enterprise search and associated AI tools; metadata capture, management and analytics; collaboration and workflow tools; matter/project tracking and legal project management; information and records governance.

• 

  Cleary Gottlieb Steen & Hamilton LLP

  • Greater New York City Area

  • Worldwide Director of Knowledge Management

    • Aug 2000 - Jul 2015
    • Greater New York City Area

    Responsible for firmwide strategy, operations, communication and technology related to knowledge management. As the first KM director of this large international law firm, established and grew the KM function into a widely recognized and award-winning legal KM organization. The Cleary KM department includes 30 support personnel and KM attorneys utilizing state-of-the-art enterprise search tools, practice support wikis, key content management libraries for closing sets, useful models and precedent, training and reference materials, comprehensive matter information databases, extranets, web analytics and other tools. Also responsible for oversight of library, research services and records functions.

• 

  Nixon Peabody LLP

  • Rochester, New York Area

  • Technology Planning Manager

    • 1992 - 2000
    • Rochester, New York Area

    Technology visionary and evangelist for the firm. Advised the firm on strategic technology planning. Functioned as an internal consultant and problem-solver on numerous technology and reengineering projects, particularly those directly affecting attorneys. Envisioned and led the firm’s pioneering web-based enterprise information portal and knowledge management initiative for this 500-lawyer, 11-office firm. Instrumental in the selection, vendor negotiation and implementation of a new financial and practice management system, including extensive process reengineering, report-writing and query scripting. While at Nixon, also functioned as the Application Development Supervisor. Responsible for software application selection, implementation, development and customization activities for the firm. Supervised programmer and application support staff.

• 

  Bernstein Shur

  • Portland, Maine Area

  • Partner

    • 1984 - 1992
    • Portland, Maine Area

    Practice concentrated in securities and corporate law, technology licensing and general business issues as a partner in the corporate department of this 60-lawyer firm. Responsible for technology planning and implementation and chaired the firm’s technology committee.