Experience

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  Poliglota Angola

  • Luanda, Angola

  • Commercial Director

    • 2018 - Present
    • Luanda, Angola

    Developing and implementing commercial strategies according to company goals and objectives aiming to accelerate growthConducting market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.)Understanding the requirements of existing customers to ensure their needs are being met

• 

  Rayan Investment Angola

  • Luanda, Angola

  • Key Account Manager

    • Jul 2011 - Sep 2018
    • Luanda, Angola

    Rebuilding and Restructuring- Reestablished the Sales Operation & Distribution departments and allocated the best area in Luanda to rebuild and refurbish the Distribution Center warehouse- Analyzed and reported current marketplace trends and competitor activity- Built and trained a team of sales representatives and merchandisers Portfolio Development- Planned, executed and managed sales strategies- Generated new leads and attained new clients- Managed all day-to-day clients inquiries and requests- Coordinated with the marketing team on the development of the marketing strategies of the brands

• 

  Aguia Power

  • São Paulo, Brazil

  • Retail Sales Representative

    • Jan 2010 - Jun 2011
    • São Paulo, Brazil

    Greeting and directing customers Providing accurate information Answering customers' questions about specific products/servicesConduct price and feature comparisons to facilitate purchasingCross-sell productsEnsure racks are fully stockedManage returns of merchandiseCoordinate with the Retail Sales Representatives team to provide excellent customer service (especially during high seasons)Inform customers about discounts and special offersProvide customer feedback to the Store ManagerStay up-to-date with new products/services in the international marketPartook in the opening of new branches & warehouse

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  Cafe Younes

  • Beirut, Lebanon

  • Head Chef & Branch Manager

    • Jul 2006 - Nov 2009
    • Beirut, Lebanon

    Created a Specialty Gourmet Menu Planing & Directing food preparations in all branchesParticipating in Coffee roasting & BaristaPartook in creating signature blendsBranch Manager, Sales & CashierCashier as a part time Attending to client´s needs and satisfactionManaging the inventory system Managing the Sales and Marketing

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  VIRGIN RESTAURANTS LTD

  • Beirut, Lebanon

  • Chef De Partie

    • Jul 2004 - Feb 2006
    • Beirut, Lebanon

    Salads & Cold Sandwiches sectionPreparing, cooking & presenting high quality dishes within my sectionAwarded for creating a signature saladAwarded employee of the monthAssisting the Head Chef and Sous Chef in the other sections Participating in the catering of the private events

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  Patisserie Cremino

  • Beirut, Lebanon

  • Commis Chef & Cashier

    • Jul 2002 - Aug 2005
    • Beirut, Lebanon

    Worked under the Chef de Partie Responsible of the cakes baking & fillingPreparation of section´s needs and clients ordersWorked as a cashier and sales representative