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Berenice Abazan profile image

Berenice Abazan

Childcare Provider at Busy Bee Child Care
Intro Book
Berenice Abazan, a seasoned childcare provider with 6 years of experience, holds a Child Development Associate Teacher Permit and a Certificate in Quickbooks Bookkeeping, serving families in Garden Grove, California.
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Location
Garden Grove, California, United States, US
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Bio

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Berenice Abazan is a dedicated and experienced professional with a strong background in childcare and customer service. She has worked as a Childcare Provider at Busy Bee Child Care, where she managed daily activities, handled finances, and provided support to children. Her previous roles include Secretary at Hexa Packing, where she handled customer service calls and office duties, and Sales Associate at Mecys, where she assisted customers and processed sales. Berenice holds various educational certifications, including a Child Development Associate Teacher Permit and Associate of Arts degrees in Business Applications, Microsoft Office Professional, and Quickbooks Bookkeeping. She has also completed coursework in Office Management and Business Application Tech. Bilingual. With her extensive experience in childcare, customer service, and administrative roles, Berenice Abazan is a versatile and skilled professional with a strong foundation in communication, problem-solving, and time management.

Experience

  • Busy Bee Child Care
    • 12861 West St. #62, Garden Grover, CA 92840
    • Childcare Provider
      • Jun 2018 - Present
      • 12861 West St. #62, Garden Grover, CA 92840

      • Communicate with parents/guardians about daily activities, behaviors and related issues.• Record all business costs, earnings, saving, and filing all receipts. • Manage and track accounts receivable and payable, handle cash transactions.• Supervice Children and set up learning equipment to appropriate age.• Organizing and conductin small group instruction and classroom materials.• Supporting intrusion and language development.• Collecting and managing date. Organizing classroom and materials. • Assisting students in the classroom routine an behavior management.

  • Hexa Packing
    • 20902 Bake Parkway #106, Lake Forest, CA 92840
    • Secretary
      • Mar 2016 - Sep 2019
      • 20902 Bake Parkway #106, Lake Forest, CA 92840

      • Assist customers in all aspects of service by answering questions over the phone and internet.• Responsible for general office duties including typing, mailing, filing, faxing, computer data entry, and use of all office machines.• Handled inbound/outbound customer service calls with professional and courteous manner. Recorded monetary transactions; collected cash, checks and credit card charges.• Purchase inventory, made multiple phone calls to vendors.• Prepared invoices and all paper work to ship all around, USA.• Organized and filed paperwork in efficient and highly productive manner.

  • Mecys
    • 3333 Bristol St., Santa Ana, CA 92626
    • Sales Associate
      • Dec 2014 - May 2016
      • 3333 Bristol St., Santa Ana, CA 92626

      • Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration.• Monetary transactions; collected cash, checks and credit card charges.• Determine customer needs based on personal features and other customer preference related factors.• Demonstrate knowledge of store products and services to build sales and minimize returns.• Maintain a professional attitude with sincerity and enthusiasm reflecting commitment to our customer, the most important person in our stores.

  • Slim 7 Days
    • P.O. Box 25602, Santa Ana, CA 92799
    • Business Owner
      • Jan 2011 - Dec 2013
      • P.O. Box 25602, Santa Ana, CA 92799

      • Stocked supplies and inventoried daily to ensure supply needs were met.• Handle customers complaints and solved problems.• In charge of getting permits for the booths on different cities.• Priced, stocked, inventoried and ordered merchandise.• Responsible for general office duties including typing, mailing, filing, faxing, computer data entry, and use of all office machines.• Handled inbound/outbound customer service calls with professional and courteous manner. Recorded monetary transactions; collected cash, checks and credit card charges.

  • Connect You Home
    • 1936 E Deere Ave # 100, Santa Ana, CA 92705
    • Customer Service Representative
      • Oct 2006 - Dec 2010
      • 1936 E Deere Ave # 100, Santa Ana, CA 92705

      • Handled inbound/outbound customer service calls throughout 48 states for the following services: - Dish Network, DirecTV, Hughesnet, Earthling, ADT Home Protection, Vonage, Time Warner and People PC.• Process orders, run credit checks, go over disclosures for each service and maintain customer records, using automated systems.• Sale additional services by recognizing opportunities to up-sell accounts; explaining the new features. Answer customer’s questions about products, prices, availability, product uses, and credit terms. • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products. • Select the correct products or assist customers in making product selections, based on customers’ needs, product specifications, and applicable regulations. • Resolved problems by identifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Education

  • 2019 -
    California Commission on Teacher Credentialing
    Child Development Associate Teacher Permit
  • 2014 -
    Santa Ana College
    Certificate: Quickbooks Bookkeeping
  • 2008 -
    Santa Ana College
    Associate of Arts - Business Applications Word Processing
  • 2008 -
    Santa Ana College
    Associate of Arts - Business Application Tech. Bilingual
  • 2008 -
    Santa Ana College
    Associate of Arts - Business Applications
  • 2008 -
    Santa Ana College
    Associate of Arts - Microsoft Office Professional
  • 2007 -
    Santa Ana College
    Associate of Arts - AA
  • 2006 -
    Santa Ana College
    Certificate: Business Application & Tech. Degree
  • 2006 -
    Santa Ana College
    Certificate: Business Application Word
  • 2006 -
    Santa Ana College
    Certificate: Microsoft Office Professional
  • 2006 -
    Santa Ana College
    Certificate: Office Management
  • 2006 -
    Santa Ana College
    Certificate: Business Application Tech. Bilingual
  • 2005 -
    Santa Ana College
    Certificate: Quickbooks Accounting
  • Valley High School
    High School Diploma

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