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Ashley Jeffries is a seasoned HR professional with extensive experience in customer service, recruitment, office management, and data entry. She has worked in various roles, including Director/Dance Instructor, Senior Recruiter, Office Administrator, and Funeral Assistant/First Call Team Member. Ashley holds a High School Diploma from Oregon City High School and has completed courses in Funeral Service and Mortuary Science at Mt. Hood Community College and Pre-Medicine/Pre-Medical Studies at Southern Oregon University.

Experience

    • Director/Dance Instructor

  • Just For Kix
    • Marysville, Washington, United States
    • Director/Dance Instructor
      • Feb 2018 - Present
      • Marysville, Washington, United States

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Senior Recruiter
      • Aug 2017 - Sep 2020

    • Recruiter
      • Mar 2014 - Aug 2017

      Coordinate and maintain recruitment, interview and screening process; ensure branch procedures abide by company policy, and applicable laws; manage contingent workforce through ongoing contact with employees, both on and off assignment; make customer care calls to current and potential clients; prioritize and convey pertinent information to management, employees, and clients in a prompt manner; keep NSR website and job boards with postings updated with current information; respond to requests for employment verification; handle counseling and/or disciplinary actions of employees, which may include termination; complete weekly reports; enter weekly payroll for 200+ employees.

    • Personnel Coordinator
      • Aug 2013 - Mar 2014

      Support the branch in the operation of the office, administer all aspects of the pre-employment process; answer telephones and route calls; pre-screen phone applicants and set appointments for interviews; assist recruiters in reviewing incoming resumes and identify candidates for available positions; assist in reference checking; record, mail, and distribute temporary employee paychecks; regularly maintain the branch’s filing system; setup employees for background checks and drug screens.

    • Office Administrator
      • Jan 2011 - Jan 2013
      • Portland, OR

      Reconcile daily revenue, prepare deposits and financial reports; AR/AP; reconcile weekly pay accounts using QuickBooks; follow-up with customers regarding service satisfaction and/or delinquent payments; manage social media applications; coordinate print, television, and radio advertising; schedule customer appointments, manage fleet accounts within a monthly pay contract; maintain confidential employee files; assist with payroll; organize and maintain records of all financials; answer multiple line phone system.

    • Apprentice Funeral Director and Embalmer
      • Jun 2011 - Jul 2012
      • Portland, OR

      Assist funeral directors during funerals and viewings to ensure that services ran smoothly and as planned; offer assistance to mourners before, during, and after services; prepare chapel prior to services to exceed customer expectations; first response and retrieval of recently deceased; obtain and document vital information provided by health care providers on the deceased; assist with cosmetic and embalming services; answer multiple line phone system.

    • Funeral Assistant/First Call Team Member
      • Sep 2010 - Jul 2011
      • Portland, OR

      Assist funeral directors during funerals and viewings to ensure that services ran smoothly and as planned; offer assistance to mourners before, during, and after services; prepare chapel prior to services to exceed customer expectations; first response and retrieval of recently deceased; obtain and document vital information provided by health care providers on the deceased; answer multiple line phone system.

  • B Young RV
    • Milwaukie, OR
    • Warranty Administrator
      • Jun 2010 - Nov 2010
      • Milwaukie, OR

      Efficiently process warranty paperwork to ensure proper documentation was possessed prior to provided requested services; verify vehicle specifics such as warranty, VIN number, licensing, etc. criteria required by factory or distributor; monitor factory recalls and announcements to ensure appropriate communication with affected customers; coordinate shipping to the factory or distributor; resubmit rejected claims promptly; follow-up on outstanding warranty claims; reconcile warranty claims in conjunction with accounting department and tracked relevant claim order information for inventory purposes.

  • Lambs Market
    • Portland, OR
    • Site Manager for Postal Department
      • Oct 2007 - Aug 2010
      • Portland, OR

      Respond to customer inquiries and service information; manage daily cash and financial reports; staff training; inventory purchasing; balance store inventory; reconcile daily revenue and prepare deposits; assure quality for federal compliance; extended roles included various customer based services within the store.

  • Toyota of Gladstone
    • Gladstone, OR
    • Financial Administration/Front Office Reception
      • May 2006 - Oct 2007
      • Gladstone, OR

      Daily financial revenue reports and balances; intake of all customer financial transactions; utilization of a customer relations management application system (CRM); data entry for all calls, sales, and gross revenues; manage customer purchasing documents; follow-up for all new and existing customers; website updates; monthly data entry on excel templates; answered multiple line phone system; greet and direct customers to appropriate departments and company personnel.

Education

  • 2011 - 2012
    Mt. Hood Community College
    Funeral Service and Mortuary Science
  • 2006 - 2007
    Southern Oregon University
    Pre-Medicine/Pre-Medical Studies
  • 2002 - 2006
    Oregon City High School
    High School Diploma

Suggested Services

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Industry Focus. “Human Resources”

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