Experience

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  GeoLinks

  • Las Vegas, NV

  • Installation Technician Tier-2

    • Nov 2019 - Present
    • Las Vegas, NV

    Contact:Matt PriceManager & Direct Supervisor(888)225-1571Ext [email protected] Camarillo Ranch RdCamarillo, CA93012Tel 8052258163General summary:Provide information technology servicesin support of intelligence missions and other functions. These services include theinstallation, maintenance, logistics, replacement, and repair of information systems.Additionally, as the Installation Technician Tier-2, provide Tier I and basic Tier II support tocustomers with hardware, software, and application problems. Working through alltypes of Tier II issues with telephone assistance and run an entire remote site withcustomers. As the Installation Technician Tier-2, perform hardware maintenance on, andinstallations of IT equipment used within local and wide area networks; applying remoteservices diagnostics; and installing changes to hardware and able to perform basictroubleshooting on many types of hardware.Primary responsibilities but not limited to:- As the Tier 2 network field technician, support the installation and maintenance of the client’sLAN/WAN devices.- Respond to and resolve incident tickets.- Implement standard network change requests.- Provide support to Tier 3 network engineers for incident management and projects (site surveys,coordinate and install new equipment).- Coordinate network operations, maintenance, repairs, or upgrades.- Perform configuration management functions such as ensure asset management records areaccurate, inventory.

• 

  1fifty, LLC

  • Las Vegas, Nevada, United States

  • Facilities Cleaner

    • Oct 2021 - Oct 2021
    • Las Vegas, Nevada, United States

    Professional Event support at the EDC Festival 2021. Keeping venue clean and free of trash, picking-up and sweeping trash and all other refuse on venue grounds. Emptying cleaning and relining all waste containers, handling all hauling needs.https://1fifty1inc.com/

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  Nevada Restaurant Services Inc DBA Dotty's Casinos

  • Las Vegas, NV

  • IT/Surveillance Technician

    • May 2018 - Oct 2019
    • Las Vegas, NV

    Contact:John MilksProjects [email protected] DBA Dotty's CasinoPO Box 93835Las Vegas, NV7025317173-Installing and maintaining surveillance equipment-Responding to systems emergencies, recoveries and outages-Assisting in the preventative maintenance on all casino surveillance and security surveillance CCTV equipment-Assisting in the maintenance and installation of surveillance security rooms.-Communicating with dispatchers and other techs to efficiently manage open calls.

• 

  Virtual Guard, Inc.

  • Henderson, NV

  • CCTV Technician

    • Feb 2018 - Mar 2018
    • Henderson, NV

    Contact:David MilohanovichProject Manager8185188300Virtual Guard Inc375 N Stephanie StBdng 19Henderson, NV890147024876992-Installation of CCTV and Network Cameras around the country.

• 

  CCT of NV, Inc (Creative Communication Technologies of Nevada, Incorporated)

  • Las Vegas, NV

  • Cable Field Technician

    • Aug 2016 - Aug 2017
    • Las Vegas, NV

    Contact:James MartiniManager702-713-5834CCT of NV, Inc3110 s Polaris Ave, #24, Las Vegas, NV 89102702-644-9468Driving Company and/or personal vehicle between office, warehouse, and work sites.Works outside on a customer's premises or within a customer's home.Works on regularly scheduled days as well as unscheduled days and beyond regular work hours, as required. Reports to a Field Service Supervisor.Follows all Company standard safety practices in the course of performing work activities.Prepares for daily work assignment by requisitioning equipment and supplies from warehouse, and stocking vehicle as needed.Communicates with dispatch (via WFA, radio, phone) for connection assistance, status on current install or new service requests.Consults with supervisor and other technicians for advice and assistance as needed.Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns.Educates customers in the use of installed products.Cleans work area upon completion of job.Participates in team meetings as scheduled.Attends job-related training that may include initial training, refresher training, product and service updates.Applies knowledge and skills acquired through follow-up training to the relevant aspects of their work activities.Works on regularly scheduled days as well as unscheduled days and beyond regular work hours due to customer or operational demands.Installation: Installs, upgrades, and/or disconnects Cox broadband products and services including video, telephony, and HSI following prescribed procedures. Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters.Troubleshooting: Attempts to identify and remedy sources of video, telephone, and HSI service or customer-perceived problems.-SCTE Certified-Ladder Qualified-Safety Qualified

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  Windset Greenhouses Nevada

  • 3950 N Bruce St, North Las Vegas, NV 89030 Phone:(702) 644-9468

  • Packing Line Support

    • Jun 2016 - Jul 2016
    • 3950 N Bruce St, North Las Vegas, NV 89030 Phone:(702) 644-9468

    -General Labors-Forklift Driver-IT Support

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  Prime Wheel Corp

  • 17705 S Main st, Gardena, CA 90248

  • Jr Network Technician

    • Sep 2001 - Apr 2016
    • 17705 S Main st, Gardena, CA 90248

    Contact:German MaldonadoMIS (Manager In Systems)310-678-9807Prime Wheel Corp17705 s Main St, Gardena, CA 95348310-516-9126-I'm a long-time Self-Learner-IT basic help Desk-Installation of Network Cables,Desktop, monitors, servers, Security cameras, Printers, etc-Assist in upgrading components of aging systems and removing viruses.-Ensure the anti-virus software is installed, kept up to date and working properly on allcustomers stations.-Set up and maintain user e-mail accounts, when requested by customers-Receive and respond to user inquiries and requests, via telephone, email, case tracking system professionallyand with speed, accuracy and proficiency.-Support maintenance of audio-visual equipment, including hook-up, configuration, parts replacement, and AV technology refresh recommendations.-Correctly refer unresolved problems to Senior technicians and/or groups when the situation requires it.-Improve knowledge of, and ability to operate, all technical support tools and technologies.-Assist other technicians in the office where required-Practice of proper soldering techniques-Multi Tasking, Self motivated-Rack and stack networking equipment (Switches, UPS, Servers, Routers, Etc)-Knowledgeable w/Fluke Testers-Windows 2000, XP, Vista, 7, 8, 10-Basic knowledgeable with Microsoft Office-Ability to communicate with internal and external customers effectively-Strong diagnostic and problem solving skills-Provides level one help desk support-Escalates more complex problems to senior level engineers-Maintains, analyzes, troubleshoots and repairs computer systems, hardware and computer peripherals,including PCs, laptops and printers-Responsible for desktop and laptop hardware inventory-Responsible for ensuring connectivity prior to the relocation of Computer Equipment-Terminate cables in Data Center, Patch Cords, cross-Connects, etc

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  K&T's Kitchen

  • 1065 E Walnut st, Ste C, Carson CA 90746

  • General Laborer

    • Aug 2002 - Dec 2002
    • 1065 E Walnut st, Ste C, Carson CA 90746

    -Packing, sorting, stacking food

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  Prints Pacific Inc

  • 363 E Alondra Blvd, Gardena, CA 90248

  • Machine Operator

    • Dec 2000 - Sep 2001
    • 363 E Alondra Blvd, Gardena, CA 90248

    -Printing Machines operator (Graphics on T-Shirts)-Supervising 2 persons-Silk screen printing-Finishing

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  Graphic Prints Ind

  • Graphic Prints Industries 1200 Kona Dr. Compton CA 90220 310-768-0474

  • Machine Operator

    • Oct 1998 - Sep 2001
    • Graphic Prints Industries 1200 Kona Dr. Compton CA 90220 310-768-0474

    -Printing Machines operator (Graphics on T-Shirts)-Supervising 2 persons-Silk screen printing-FinishingEmbellishmentT-Shirts, Hats, Bags

• 

  Las Galas (Department Store)

  • Plaza "Las Americas", Veracruz, Mexico

  • Electronic's Department Vendor

    • May 1996 - Jan 1997
    • Plaza "Las Americas", Veracruz, Mexico

    I was a salesman. I did have a lot of duties, but almost all boil down to customer service and maintaining the store, keeping my staff aware of current promotions, products, etc. handling several product lines, such as Sony, Panasonic, Samsung, etc.Some responsibilities that I did have are making schedules for my staff, ordering products, keeping track of payroll, making bank deposits and doing merchandising, training, cleaning, housekeeping, recruiting, etc. Working for in retail has given me the knowledge of a lot of products that I didn't know that much about before.Part of my job was helping customers find the products and solutions that they need. Customers who come in looking for certain products need to be aware of how to use the product as well. The worst part of my job is the long hours and overcoming situations that could turn out bad.Job Tip: While working in a retail position may not always put lots of money in your pocket, it can be very rewarding, especially working on commission. If you are knowledgeable, customers will take note and come back.

• 

  Servali Electronics

  • Calle Canal Esq Independencia, Veracruz, Veracruz, Mexico

  • Store Supervisor

    • Sep 1995 - May 1996
    • Calle Canal Esq Independencia, Veracruz, Veracruz, Mexico

    I was the store supervisor of a well-known electronics retail outlet. I ran the store, making sure I maintain a staff that is consistent with selling and with their work performance. I did have a lot of duties, but almost all boil down to customer service and maintaining the store, keeping my staff aware of current promotions, products, etc. handling several product lines, such as Sony, Panasonic, Samsung, etc.Some responsibilities that I did have are making schedules for my staff, ordering products, keeping track of payroll, making bank deposits and doing merchandising, training, cleaning, housekeeping, recruiting, etc. Working for in retail has given me the knowledge of a lot of products that I didn't know that much about before.Part of my job was helping customers find the products and solutions that they need. Customers who come in looking for certain products need to be aware of how to use the product as well. The worst part of my job is the long hours and overcoming situations that could turn out bad.Job Tip: While working in a retail position may not always put lots of money in your pocket, it can be very rewarding, especially working on commission. If you are knowledgeable, customers will take note and come back.

• 

  Sonyland Electronics

  • Cosamaloapan, Veracruz, Mexico

  • Store Supervisor

    • May 1991 - Sep 1995
    • Cosamaloapan, Veracruz, Mexico

    I was the store supervisor of a well-known electronics retail outlet. I ran the store, making sure I maintain a staff that is consistent with selling and with their work performance. I did have a lot of duties, but almost all boil down to customer service and maintaining the store, keeping my staff aware of current promotions, products, etc. handling several product lines, such as Sony, Panasonic, Samsung, etc.Some responsibilities that I did have are making schedules for my staff, ordering products, keeping track of payroll, making bank deposits and doing merchandising, training, cleaning, housekeeping, recruiting, etc. Working for in retail has given me the knowledge of a lot of products that I didn't know that much about before.Part of my job was helping customers find the products and solutions that they need. Customers who come in looking for certain products need to be aware of how to use the product as well. The worst part of my job is the long hours and overcoming situations that could turn out bad.Job Tip: While working in a retail position may not always put lots of money in your pocket, it can be very rewarding, especially working on commission. If you are knowledgeable, customers will take note and come back.