Experience

• 

  King County, WA

  • United States
  • Government Administration
  • 700 & Above Employee

  • Community Health Educator

    • 2015 - Present

    - Families are struggling- We have Nutritional & Educational resources- We are a bridge to community resources- We help families learn, prepare, and succeed on their journey to build and strengthen their family.

  • Administrative Specialist 2 - Public Health Department

    • Apr 2000 - Present

    • Answer inbound phone calls in a high volume call center where appointments are scheduled for Dental, Woman Infant Children (WIC) Maternity Support Services (MSS), Primary Care and Family Planning for all the public health centers. • Registration of clients over the phone, obtaining demographic, financial and insurance information; providing appropriate forms to clients for the various programs needed for registration; determining when interpretation is needed; orienting clients to Public Health's services• Verify insurance coverage and correct client assignment for those with managed care plans and obtain insurance pre-authorization for services when necessary. • Schedule client visits by determining the appropriate providers and programs for clients to be scheduled with, assure timely access to services by actively monitoring and coordinating multiple provider schedules. • Utilizes automated computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client.• Throughout my career at King County my job functions have included Front Desk patient registration, appointment setting, and basic medical interpreting and translating (Spanish/English).• Operate central switchboard for general public inquiries and routing calls to co-locating offices such as the medical clinic, appointment desk, staff, and as well various agencies that operate out of this building.• Receive complaints and route them to clinic supervisors.• Enter patient data encounters into OAS GOLD, our clinic data base which contains all personal and medical information about patient visits.• Pulling and filing medical record charts for staff.• Site Personal Computer Liaison and assistant to site Personal Computer System Analyst

  • Office Technician I - Records & Elections Office

    • Mar 1999 - Apr 2000

    • Process Deeds of Trusts and other documents from various title companies by entering data into a Windows based program called ISOL and barcode labeling time-sensitive documents.• Scan documents on high-speed scanner to register on system, and assure that the scans are recorded and scanned properly.• Research archives using a microfiche and files for verification of documents.• Endorse incoming checks that accompany Deeds, Notary’s, and other legal forms processed through the county’s record office. • Answer and route incoming calls on multi-phone line, assisting customers with information that involves a wide range of services we provide.

• 

  Sherwin Williams

  • Greater Seattle Area

  • Store Warehouser

    • Feb 1998 - Mar 1999
    • Greater Seattle Area

    • Deliver merchandise daily operating the company’s trucks and vans to contractors in the Seattle area and Greater Puget Sound.• Maintain company vehicles including monitoring fuel for vehicles.• Prepare the distribution of exporting company materials and monitor quality control of all orders.• Organize warehouse stock, consistent relocating of boxes and buckets of paint (weighing up to 90 lbs.) on to shelves and the delivery truck, maintaining inventory on supplies and orders. • Exhibit excellence in customer service enhancing an all ready existing superior relations with clientele.• Custom matching and tinting of interior and exterior chemical coding paints for paint contractor.

• 

  Costco Wholesale

  • Greater San Diego Area

  • Stocker/Food Court/Store Clerk

    • Dec 1996 - Oct 1997
    • Greater San Diego Area

    • During my employment with Costco I gained various skills and experience about the wide variety and hard focused and dedicated work that goes into a successful Wholesale business.• My experience at Costco taught me warehouse safety, stocking skills (safe lifting, customer safety, pallet jack use-conventional/electric), Inventory supply, and HAZMAT training amongst other job functions. While working in the food court I gain skills in cooking, food safety, cashiering, and a patient excellent customer service disposition which is quite essential..