Bio
Experience
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Zimbabwe
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Telecommunications
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700 & Above Employee
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Assistant Brand Manager
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Feb 2017 - Present
Planning & implementation of marketing strategy of Corporate Brand Campaign development – content creation and management of the channel mix and communication process. Manage daily relationship with advertising agencies including concept creation; agency briefing and copywriting.Planning & implementation of Big ticket 4th Quarter promotionsLaunching & tracking product performance Lead research on Customer Satisfaction Index & Brand Health CheckPreparation of Monthly; Quarterly & Annual Marketing Reports
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Customer Care Representative
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Mar 2015 - Jan 2017
Conducted Computer Assisted Telephonic Interviews at the inbound call centre. Duties included query resolution, customer education & market research.
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Word N Sound (Pty) Ltd
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City of Johannesburg, Gauteng, South Africa
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Marketing Officer
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2013 - Feb 2017
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City of Johannesburg, Gauteng, South Africa
I was responsible for the crafting & implementation of the Word N Sound International Youth Poetry & Music Festival; with a particular focus on creating press releases; booking media and coordinating digital executions.
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Market Research & Management (MRM) Support
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City of Johannesburg, Gauteng, South Africa
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Field Researcher - Computer Assisted Telephonic Interviewer
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Aug 2010 - Dec 2013
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City of Johannesburg, Gauteng, South Africa
Conducted Microsoft Access driven telephonic interviews in an outbound call-centre.
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Campaign Assistant
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2010 - 2010
I was responsible for researching, writing copy for, and uploading online product campaigns on the More4Bucks website.
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Anytime Media & Events cc
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City of Johannesburg, Gauteng, South Africa
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Office Administrator
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2009 - 2010
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City of Johannesburg, Gauteng, South Africa
As Traffic ControllerI managed the advertising schedule for all the magazines under the local tourism brand "Anytime Anywhere", coordinating the input from advertisers and sales reps; and following up with debtors. As Office AdministratorI was the personal assistant to the CEO, and responsible for coordinating events such as the 2009 beach tour, and the Poitje Kos
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Education
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2010 - 2010University of Johannesburg
Bachelor of Commerce - BCom (Hons), Strategic Management -
2006 - 2009University of Johannesburg
Bachelor of Commerce (B.Com.), Marketing Management
Suggested Services
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Industry Focus. “Telecommunications”
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