Experience

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  Florida Department of Corrections

  • Tallahassee, Florida, United States

  • Project Management Office Manager

    • Aug 2021 - Jul 2023
    • Tallahassee, Florida, United States

    - Managed the IT project management office for the Department of Corrections which is the largest state of Florida agency employing 24,000 staff and an agency budget of 2.4 billion dollars.- The project management team managed numerous projects including internal development projects, procurements of external software and services, mainframe modernization, and IT infrastructure projects. Projects included systems for various areas of the business, such as human resources, staff learning management, timekeeping and payroll, IT service management (ServiceNow), finance and accounting, VOIP implementation, IT security, and IT infrastructure. Projects also included specific business system implementations for both officer systems and inmate-related systems.-

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  Agency for State Technology

  • Tallahassee, Florida Area

  • IT Manager

    • Apr 2012 - Aug 2021
    • Tallahassee, Florida Area

    Manager of IT Support Services - Key Projects and Areas:- Managed personnel, projects and various activities in areas of IT service management- Managed activities for service desk operations, incident management, service modification, request fulfillment and change management. - Managed staff and projects in the application support platform area of the primary data center. - Project manager for application development of a new customer service modification portal with customers and internal staff- Managed new service creation from business analysis to bringing up a new service for State of Florida agencies. - Managed projects related to transitional activities associated with bringing in additional agencies into the primary data center with both primary data center staff and customer agencies.- Managed data analysis in various managed support areas.- Coordination of primary data center components of external Cloud hosted services, Microsoft SharePoint implementation, remote application access, etc. - Activities included managing contracts, vendor activities, staff resources, and projects within the platform area within a sensitive security environment.

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  Florida Department of Transportation

  • Tallahassee, Florida Area

  • IT Manager

    • Jun 2002 - Apr 2012
    • Tallahassee, Florida Area

    Manager Enterprise Server Administration, 10/2005 to 3/2012; Supervisor Server Support and Administration, 6/2002 to 10/2005; Key Projects and Areas:- Hired as a supervisor and promoted to manager in 2005- Managed staff positions supporting critical infrastructure and systems for over 30,000 users for the multi-billion dollar agency.- Managed staff and all projects related to the following areas: Sharepoint infrastructure implementations, Application infrastructure and implementations, servers, storage, server virtualization, Citrix Presentation Server, database servers (Oracle & MS SQL), reporting services, middleware, Graphical Information System (GIS), web servers, web applications, Electronic Document Management System (EDMS), file servers, backup and recovery- Managed numerous projects associated with support areas and department business needs including leading collaborative cross-functional teams. Managed purchases, licensing, maintenance, vendors, and contracts associated with areas of responsibility.- Advocated and led new technology initiatives such as server virtualization initiative.- Worked with State of Florida Southwood Shared Resource Data Center on department infrastructure consolidation. - Selected to work with primary data centers on utility based computing workgroup (Cloud Services).

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  PRITECH Inc

  • Tallahassee, Florida Area

  • President

    • Dec 1998 - Jun 2002
    • Tallahassee, Florida Area

    - Provided project management for varied businesses such as professional associations and non-profit businesses in the Tallahassee, FL, Memphis, TN, and Atlanta, GA areas- Analyzed business processes for improvements. Often recommending and implementing software solutions for various information management systems and businesses.- Project management activities included team setup, business analysis, process improvements, requirements gathering, design, software evaluations, implementations, database conversions, data analysis, and report development.

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  Florida Association of Insurance Agents

  • Tallahassee, Florida Area

  • IT Director

    • Dec 1995 - Nov 1998
    • Tallahassee, Florida Area

    Key Projects and Areas:- Managed all information technology activities for the association.- Managed activities such as software projects, programming, and network projects. Managed staff, consultants, budget and annual work plan.- Managed software projects and worked with business areas for process improvements, software requirements, software selection, and implementations for association management and insurance agency accounting systems. - Implemented more flexible and robust reporting for business data with data analysis. Replaced all core software and hardware to move from isolated applications to a common network and centralized applications

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  MHI Group, Inc

  • Tallahassee, Florida Area

  • Computer Analyst

    • Jun 1993 - Nov 1995
    • Tallahassee, Florida Area

    - Provided project management and programming for the corporate office and remote locations- Project management, programming, conversion and support for new and existing accounts receivable, contract management, and accounting systems. Supported business needs and users at corporate headquarters and remote business offices. - Projects included implementation and conversion to new systems with all phases from business analysis, product selection to implementations. Provided custom reporting and data analysis support.

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  Engelhard Corporation

  • Attapulgus, GA

  • Programmer III

    • Jun 1988 - May 1993
    • Attapulgus, GA

    - Programming, user support, and project management. - Programming and user support for various business areas such as material handling, customer service, quality control, environmental protection, process engineering, and laboratory data - Worked with business areas on software implementations from business analysis, software programming, software evaluations, software implementations, data analysis, data conversions, and reporting - Selected as a trainer and facilitator for Engelhard’s Exceptional Quality (EQ) program. This involved being a trainer and facilitator for troubleshooting large manufacturing problems in two manufacturing plants in the United States and in the Netherlands.