Experience

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  Northwest Aerospace Technologies

  • Project Manager

    • Oct 2023 - Present

  • Program Administrator

    • Oct 2022 - Oct 2023

    -Responsible for managing all spare part requests from airlines and maintenance facilities, requiring prompt response and action to support aircraft return to service dates for grounded planes.-Utilized Syteline ERP system to process orders, track program budgets, and monitor manufactured kit shipments.-Supported Program Managers with organizational tasks to manage program progress and carried out urgent part requirements during program aircraft modification periods.

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  Achilles USA, inc.

  • United States
  • Plastics Manufacturing
  • 1 - 100 Employee

  • Customer Operations Specialist

    • Jun 2022 - Mar 2024

    -Supports Account Managers by maintaining existing customer accounts and ensuring that customer expectations are being met.-Delivers prompt, clear and personalized customer services to accounts from a variety of industries.-Collaborates with several internal teams to troubleshoot any shipping, quality, procurement, or logistics issues.-Interacts with several third-party providers to manage customer inventory and ensure proper warehouse stock levels.-Reconciles customer Purchase Orders and keeps detailed and organized documentation to provide traceability for the entire ordering process.

  • Purchasing Clerk

    • Jul 2021 - Jun 2022

    -Communicated daily with outside vendors to analyze pricing, stock levels, and shipping lead times for products.-Effectively interacted with different departments to ensure they all items needed for production.-Worked with the sales and customer service team to plan business needs based off of historical data and customer forecasts.-Created and kept detailed records of costs, item specs, vendor information, and inventory control in order to streamline company data.-Demonstrated consistent follow-through with high-cost purchases from start to finish.

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  Whole Foods Market

  • United States
  • Retail
  • 700 & Above Employee

  • Associate Team Leader

    • Aug 2020 - Oct 2021

    • Planned and executed merchandising of bakery products in order to maximize sales and minimize shrink.• Upheld true flexibility each day by jumping into different roles based on department needs.• Assisted Bakery Manager in supporting, developing, and coaching a team of ten team members.• Efficiently broke down multi-pallet loads in below freezing temperatures while keeping back of house areas organized. • Thrived in a team environment and helps motivate Team Members to accomplish common goals of food safety, quality, and driving sales.

  • Associate Team Leader

    • Sep 2019 - Aug 2020

    • Worked with Team and Store Management to analyze sales, purchasing, and labor.• Held Team Members accountable to strict food and occupational safety standards.• Learned and shared constantly updating information regarding qualities, growth, and sourcing of produce and floral products.• Adhered to all processes necessary to maintain both quality and organic integrity of produce.

  • Shift Leader

    • Aug 2019 - Aug 2020

    -Took part in a new store opening; helped cultivate a positive team environment from the ground up.-Manages day to day store operations, oversees all departments, works with store and regional leadership to implement Whole Foods goals and visions.-Performs exceptional customer service and responds to all customer concerns and feedback-Implements excellent health, safety, and retail standards

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  Shire Village Camp

  • Cummington, MA

  • Kitchen Manager

    • Jun 2017 - Oct 2021
    • Cummington, MA

    Supported Head Chef with ordering, inventory, and meal planning. Scheduled weekly Kitchen Staff supervisory meetings. Communicated with vendors and adhered to a weekly schedule of ordering food and supplies. Supervised end-of-day cleanup and closing of kitchen each night. Assisted in preparing and cooking fresh meals for over 150 people. Ensured kitchen spaces were clean and organized in addition to unpacking deliveries. Coordinated with non-kitchen staff regarding kitchen-related activities or materials.

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  Duke's Chowder House

  • United States
  • Restaurants
  • 1 - 100 Employee

  • Supervisor

    • Jan 2018 - Aug 2020

    Interviewed potential new hires, conducted performance evaluations of employees, and certified servers by testing menu knowledge and service ability. Oversaw and assisted with front-of-house daily operations during high-volume lunch and dinner services. Resolved guest complaints and received feedback. Coached servers, hosts, expeditors, and bussers in adhering to the restaurant’s standards and practices.

  • Server

    • Mar 2018 - Aug 2018

    Demonstrated thorough menu knowledge including information about the sourcing and sustainability of products. Consistently practiced time management while managing dietary restrictions and other guest requests. Supported other servers while tending to the needs of guests in five-table sections.

  • Hostess

    • Sep 2017 - Feb 2018

    Responsible for managing reservations, welcoming and seating patrons, and generally helping keep the restaurant running smoothly.

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  Associated Students of the University of Puget Sound (ASUPS)

  • Tacoma, WA

  • Copy Editor

    • Sep 2016 - May 2017
    • Tacoma, WA

    Assisted writers of the student-led newspaper "The Trail" by pointing out any factual, grammatical, continuity, or AP style errors and by providing construction criticism for each article. Adhered to strict deadlines and completed assigned editing for rotating sections of the paper, typically about 3-7 articles each week. Presented feedback regarding repeated writing mistakes to managing copy editor during weekly staff meetings. Proofread full spread of the paper for a final read through on InDesign bimonthly.

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  University of Puget Sound

  • United States
  • Higher Education
  • 700 & Above Employee

  • Senior Class Gift Committee Member

    • Sep 2016 - May 2017

    Recruited members of the senior class to join the Senior Class Gift Campaign and to pledge to donate $75 over five years to support financial aid at Puget Sound. Educated classmates about financial aid and how their contributions would make a difference in the lives of future Puget Sound students.

  • Campus Safety Assistant

    • Sep 2015 - May 2017

    Helped maintain a safe campus environment by patrolling campus on foot. Worked at least one graveyard shift a week while attending classes. Responsible for locking and unlocking campus buildings and classrooms according to a daily schedule. Provided directions and information to trustees and visitors during special campus meetings or events. Assisted in medical aid calls by efficiently escorting EMTs to the location of emergency. Communicated with dispatchers and Campus Safety Officers via two-way radio. Maintained a close customer service relationship with students and faculty through providing admits into rooms and campus safety escorts in a timely manner.

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  Shire Village Camp

  • Cummington, MA

  • Group Counselor

    • Jun 2016 - Aug 2016
    • Cummington, MA

    In addition to upholding all bunk counselor duties, supervised two bunk counselors each month of camp. Also, held individual weekly meetings with supervisees regarding their work performance and well-being and reported on each camper and counselor and brought up any areas of concern to fellow supervisors during weekly meetings.

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  Shire Village Camp

  • Cummington, MA

  • Bunk Counselor

    • Jun 2015 - Aug 2015
    • Cummington, MA

    Lived with and was responsible for a bunk of up to 13 children (ages ranged from 9-11) for a month at a time. Organized and ran two activities per day and one all-camp activity each session. Lived with, worked closely, and constantly communicated with a co-counselor each session.

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  Arlington Recreation

  • Arlington, MA

  • Day Camp Counselor

    • Jun 2012 - Aug 2012
    • Arlington, MA

    Responsible for a group of up to 10 children (ages ranged from 6-11) each week. Motivated children to participate in many activities throughout the day. Cooperate and effectively communicate with other counselors to organize sports and other activities.