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Alyssa Lehner is a seasoned retail professional with expertise in merchandising, customer service, and sales. She has extensive experience in managing teams, training employees, and driving sales growth at Starbucks and Zumiez. Alyssa holds a degree in Digital Technology & Culture from Washington State University and has completed courses in UX Design from Coursera.

Credentials

  • Foundations of User Experience (UX) Design
    Coursera
    Jun, 2023
    - Apr, 2026

Experience

    • Provider Account Manager

    • United States
    • Retail
    • 700 & Above Employee
    • Starbucks Store Manager
      • Apr 2022 - Present

      -Utilizes product pars to order adequate product weekly-Checks email daily for new communications -Attend weekly conference calls to gather new current events to share with team-Keeps record of KPIs and uses them to create new goals and increase sales-Coaches team for success and to follow Starbucks standards and mission statement -Trains new team members-Prepares for and completes new product launches each period-Creates a schedule for employees weekly-Uses last years sales to create new sales goals-Completes a monthly product inventory utilizing microsoft excel and comparing weekly sales versus weekly purchases to have an up to date product inventory-Creates action plans to find problem areas and create business solutions to improve customer connection -Completes a period planning guide to plan and prioritize sales and business practices

    • Starbucks Assistant Manager
      • Jul 2019 - Present

      -Uphold Starbucks standards and company values-Train new employees-Check email daily for new company communications and updates-Set up for events such as product launches and promotional sale events-Order ingredients and other necessities using pars to ensure enough product based on weekly projections -Create daily sales goals for team -Merchandise new product into lobby for promotional launches -Complete monthly inventory by using weekly purchasing sheets and counting on hand product-Create art for promotional signage-Complete weekly conference calls with company district manager and other Starbucks managers in the area-Engage with customers to provide a welcoming environment and increase customer connection survey-Create action plans for team to create goals and solutions to existing problems-Completed Barista Basics, Daily Operations, Starbucks LS Manager training, and all 3 courses of Coffee Academy training. -WA State food handlers certified

  • Zumiez
    • Tulalip, WA
    • Sales Associate/Merchandiser
      • Jul 2017 - Jan 2020
      • Tulalip, WA

      -Maximized personal & store sales results through selling, maintaining & covering zones.-Provided customer service utilizing Zumiez selling techniques.-Organized & presented merchandise based on Zumiez merchandise techniques.-Provided customer service & prevent loss through awareness.-Participated in floorset and inventory.-Helped management with group interview. -Attended and worked at Zumiez company events. -Set up and arrange displays or demonstration areas to attract the attention of prospective customers.-Suggest specific product purchases to meet customers' needs.-Dress mannequins for displays.-Develop ideas or plans for merchandise displays or window decorations.-Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.

    • Product Merchandiser / Supervisor
      • May 2019 - Oct 2019
      • Everett, WA

      -Open and Close Tills. -Memorize prices for all products. -Display and maintain produce. -Merchandise produce and grocery items within store. -Keep an organized workspace. -Train new employees

    • Sales Associate
      • Nov 2016 - Jun 2017
      • Tulalip, WA

      -Keep areas neat while working and return items to correct locations following demonstrations.-Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.-Sell products being promoted and keep records of sales.-Answer questions about product features and benefits.

  • Triangle Fruit Market
    • Everett, Washington
    • Sales Associate Cashier
      • Jul 2015 - Jan 2017
      • Everett, Washington

      -Memorized prices per each and per pound for products. -Displayed and maintained produce. -Merchandised produce and grocery items within store. -Kept an organized work-space.

Education

  • 2024 - 2025
    Western Governors University
    BS Software Engineering
  • 2018 - 2019
    Washington State University
    Digital Technology & Culture

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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