Bio
Credentials
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Foundations of User Experience (UX) Design
CourseraJun, 2023- Apr, 2026
Experience
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Provider Account Manager
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United States
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Retail
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700 & Above Employee
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Starbucks Store Manager
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Apr 2022 - Present
-Utilizes product pars to order adequate product weekly-Checks email daily for new communications -Attend weekly conference calls to gather new current events to share with team-Keeps record of KPIs and uses them to create new goals and increase sales-Coaches team for success and to follow Starbucks standards and mission statement -Trains new team members-Prepares for and completes new product launches each period-Creates a schedule for employees weekly-Uses last years sales to create new sales goals-Completes a monthly product inventory utilizing microsoft excel and comparing weekly sales versus weekly purchases to have an up to date product inventory-Creates action plans to find problem areas and create business solutions to improve customer connection -Completes a period planning guide to plan and prioritize sales and business practices
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Starbucks Assistant Manager
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Jul 2019 - Present
-Uphold Starbucks standards and company values-Train new employees-Check email daily for new company communications and updates-Set up for events such as product launches and promotional sale events-Order ingredients and other necessities using pars to ensure enough product based on weekly projections -Create daily sales goals for team -Merchandise new product into lobby for promotional launches -Complete monthly inventory by using weekly purchasing sheets and counting on hand product-Create art for promotional signage-Complete weekly conference calls with company district manager and other Starbucks managers in the area-Engage with customers to provide a welcoming environment and increase customer connection survey-Create action plans for team to create goals and solutions to existing problems-Completed Barista Basics, Daily Operations, Starbucks LS Manager training, and all 3 courses of Coffee Academy training. -WA State food handlers certified
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Zumiez
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Tulalip, WA
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Sales Associate/Merchandiser
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Jul 2017 - Jan 2020
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Tulalip, WA
-Maximized personal & store sales results through selling, maintaining & covering zones.-Provided customer service utilizing Zumiez selling techniques.-Organized & presented merchandise based on Zumiez merchandise techniques.-Provided customer service & prevent loss through awareness.-Participated in floorset and inventory.-Helped management with group interview. -Attended and worked at Zumiez company events. -Set up and arrange displays or demonstration areas to attract the attention of prospective customers.-Suggest specific product purchases to meet customers' needs.-Dress mannequins for displays.-Develop ideas or plans for merchandise displays or window decorations.-Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.
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Triangle Fruit Market
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Everett, WA
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Product Merchandiser / Supervisor
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May 2019 - Oct 2019
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Everett, WA
-Open and Close Tills. -Memorize prices for all products. -Display and maintain produce. -Merchandise produce and grocery items within store. -Keep an organized workspace. -Train new employees
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Levi Strauss & Co.
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Tulalip, WA
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Sales Associate
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Nov 2016 - Jun 2017
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Tulalip, WA
-Keep areas neat while working and return items to correct locations following demonstrations.-Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.-Sell products being promoted and keep records of sales.-Answer questions about product features and benefits.
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Triangle Fruit Market
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Everett, Washington
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Sales Associate Cashier
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Jul 2015 - Jan 2017
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Everett, Washington
-Memorized prices per each and per pound for products. -Displayed and maintained produce. -Merchandised produce and grocery items within store. -Kept an organized work-space.
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Education
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2024 - 2025Western Governors University
BS Software Engineering -
2018 - 2019Washington State University
Digital Technology & Culture
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