Experience

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  Department of Human Services (Victoria - Australia)

  • Melbourne, Australia

  • Archives Manager

    • Dec 2007 - Oct 2019
    • Melbourne, Australia

    Responsibilities• As manager of the department's archives facility responsible for the ongoing management of hardcopy historical records including the requirement to comply with the recommendations of the March 2012 Ombudsman Victoria report on ward (and other care-leaver) records.• As a member of a project team responsible for delivery of a range of products related to recordkeeping policy, standards & procedures and the ongoing management of the department’s business classification scheme.• Ongoing contribution to design of corporate recordkeeping system for eventual management of electronic records.• Ongoing contribution to provision of support to business units in the future management of electronic records.Achievements• Reviewed and reported on existing suite of policies.• Redeveloped the department’s recordkeeping policy and supporting standards with a focus on accessibility and useability for non-records management staff. Recordkeeping policy endorsed by Secretary Department of Human Services.• Mapped records disposal authorities to business classification scheme.• Delivered presentations at interstate seminars on recordkeeping policy development and e-discovery.• Published article on developing recordkeeping policy winning Records Management Association of Australasia article of the year award for 2008.• Member of the Public Record Office Victoria Standards Community of Practice and Expertise.• Foundation member of the (Victorian) Records Managers Network and active in its development and promotion as a community of practice for the sharing of professional knowledge within the Victorian public sector.Recordkeeping Environment• Hard copy files managed centrally on TRIM Context.

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  BHP Billiton

  • Melbourne, Australia

  • Archivist

    • 2005 - 2006
    • Melbourne, Australia

    ResponsibilitiesAs one of a team of archivists, responsible for:• Arranging transfers of records.• Disposal of records.• Responding to requests for records.• Conducting research. Achievements• Upgrading and ongoing development of in house archival database.• Migration of records from BHP Billiton Mitsubishi Alliance CARMS database to archival database, reconciliation of records stored at Recall Brisbane and training of Brisbane staff in new procedures.Recordkeeping Environment• Administration – Devolved electronic document and records management using Documentum rolled out to a global network.• Operational – In house archival database using Open Text and accessible globally. Managed both hardcopy and electronic records.Reason for Leaving• Closure of facility.• Change of employment represented promotion.

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  Australian Department of Defence

  • Melbourne, Australia

  • Specialist Records Manager

    • 2005 - 2006
    • Melbourne, Australia

    Responsibilities• Overall technical responsibility for the management of Defence records located in Southern Victoria including Army Health Records Office and Defence Archives.• Rationalisation of business processes across separate functions.• Implementation of Electronic Document & Records Management.• Forward planning for effective use of available storage.Achievements• Managed a project to establish the actual holdings of the Defence Archives repository at Dandenong. This repository holds 30,000 linear meters of records collected from some 350 existing and disbanded customer groups in 4,000 accessions, most with little or no information as to provenance, content or sentence.• Represented the Southern Victorian region in a project to rationalise Defence business processes across a number of repositories nationally.Recordkeeping Environment• Administrative – Devolved electronic document and records management using Objective rolled out to a national network.• Operational – Hard copy records held in active and archival storage managed on Objective with input from the Defence personnel administration system.Reason for Leaving• Opportunity to gain experience in private sector.• Change of employment represented promotion.

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  Department of Defence

  • Manager, Australian Defence Force Health Records - Army

    • 2004 - 2005

    Responsibilities• Supervising a staff of 20, responsible for the ongoing management of medical records for 30,000 serving Defence Force personnel and 7,000 linear meters of records for ex-serving personnel dating back to 1946.• Collect and process information for all current serving members of the Army at a rate of approx 1,000,000 documents per year.• Under strict privacy provisions, authorised the appropriate release of information.Achievements• Overcoming an inherited filing backlog of approx 400,000 documents.• Overcoming an inherited backlog in the provision of information dating back 6 months.• Developed new business processes, and simplified outdated and complicated business processes, to reduce the likelihood of backlogs re-occurring.• Implemented processes to motivate staff and to overcome disenchantment resulting from working with constant backlogs over a period of several years.Recordkeeping Environment• Administrative – Devolved electronic document and records management using Objective rolled out to a national network.• Operational – Hard copy records held in active and archival storage managed on Objective with input from the Defence personnel administration system.Reason for Leaving• Amalgamation of roles.

  • Senior Records Officer and Manager, Defence Regional Archives, Dandenong

    • 2003 - 2004

    Responsibilities• Overall technical responsibility for the management of Defence records located in Southern Victoria.• Rationalisation of business processes across separate functions.• Implementation of Electronic Document and Records Management.• Forward planning for effective use of available storage.Achievements• Developed strategic and operational plans for the management of the Defence archival facilities in Southern Victoria.• Developed and implemented uniform Records Management work practices throughout the Southern Victoria region including ongoing conduct of training courses and workshops for Defence civilian personnel within the region. • Established a national forum for Defence records managers to promote communication between geographically isolated personnel performing similar functions. This forum has enabled discussion of common functions and allows for the development of consistent business processes.• Identified a requirement for consistent processes for the management of Australian Defence Force training records. Developed these processes in conjunction with stakeholders and they are currently being trialled prior to regional implementation.• Adapted Defence Document and Records Management System (Objective) to suit the requirements of an archival facility. All other Defence regions now look to these processes for the introduction of similar facilities.Recordkeeping Environment• Administrative – Devolved electronic document and records management using Objective rolled out to a national network.• Operational – Hard copy records held in archival storage managed on Objective.Reason for Leaving• Internal Promotion

  • Project Manager, Defence Regional Archives Dandenong

    • 2002 - 2003

    Responsibilities• Managed 3 teams totalling 19 staff working on multiple projects for surveying, appraisal, sentencing and disposal of all Defence archival records within the Southern Victoria and Riverina Murray Valley regions.AchievementsCoordinated: • Mobile Records Team projects for archival records held by Defence customers within the Southern Victoria and Riverina/Murray Valley regions. Records processed totalled 4,000 linear metres over a period of 2 years.• Victoria Barracks classified records sentencing project to record and identify appropriate disposal for 40,000 archival records not previously sentenced. • Defence Regional Archives Dandenong records sentencing project to record and identify appropriate disposal for 700,000 archival records not previously sentenced.Oversaw all security-related Records Management matters for Defence locations throughout Southern Victoria.Recordkeeping Environment• Administrative – Devolved electronic document and records management using Objective rolled out to a national network.• Operational – Hard copy records held in archival storage managed on Objective.Reason for Leaving • Internal Promotion

  • Mobile Records Team Leader, Defence Regional Archives Dandenong

    • 2000 - 2002

    Responsibilities• Supervised a small team responsible for on site surveying, appraisal, sentencing and disposal of all Defence archival records within Victoria and Southern New South Wales.Achievements• Developed business processes for above task, which had not previously been undertaken by Defence.• Provided technical input for the replacement within Southern Victoria of a number of isolated records management systems by a national records management system using Objective.• Audited security-related records management activities and liaised with staff at Defence sites throughout Southern Victoria.• Unit nominated for Commonwealth Executive Forum Innovation Award in November 2003.Recordkeeping Environment• Administrative – Hard copy records managed centrally on Objective. Included implementation of devolved electronic document and records management.• Operational – Hard copy records held in archival storage managed on Objective with multiple additional ad hoc locally developed and unsupported databases.Reason for Leaving• Internal Promotion

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  Monash University

  • Melbourne, Australia

  • Records Officer

    • 1995 - 2000
    • Melbourne, Australia

    Responsibilities• Provided specialist Records Management support to the University Central Administration, including the Office of the Vice Chancellor, University Secretariat, University Solicitor and Research Services Division. Achievements• Participated in the design and implementation of the Structured Keyword Classification Scheme and was responsible for the ongoing maintenance and development of that scheme• Identified a requirement for, and developed a database for the management of University Council, and various management committee, agenda and minutes and integrated this into the records management system.Recordkeeping Environment• Hard copy files managed centrally on TRIM 3.1 in a CTOS environment.Reason for Leaving• Opportunity for career progression.• Change of employment represented promotion.

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  Australian Regular Army

  • Various

  • Clerk

    • 1970 - 1992
    • Various

    Responsibilities• Administered all areas of administration including records, payroll, financial, personnel and logistics management as well as committee support.• Managed sensitive personnel and administrative records. • Developed and monitored office systems in a variety of situations. • Undertook management of facilities and security.• Identified training development needs and conducted training.• Supervised staff through functional leadership.Recordkeeping Environment• Hardcopy records managed centrally using manual systems.• Exposure to electronic management of hardcopy records during early 1980s through CENREG2 system (predecessor of what would eventually become TRIM).Reason for Leaving• To end instability resulting from requirement for constant relocation.