Bio
Credentials
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Google Analytics Beginners
GoogleAug, 2021- Apr, 2026 -
Google Ads Display
GoogleJun, 2021- Apr, 2026 -
Google Ads Search
GoogleJun, 2021- Apr, 2026 -
Fundamentals of Digital Marketing
GoogleApr, 2021- Apr, 2026 -
Cabin Crew Attestation
EASA - European Union Aviation Safety AgencyJan, 2019- Apr, 2026
Experience
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United Kingdom
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Non-profit Organizations
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1 - 100 Employee
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Digital Communications Manager
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Apr 2024 - Present
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Digital Communications Officer
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Jan 2023 - Apr 2024
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United Kingdom
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Retail Art Supplies
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1 - 100 Employee
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Social Media and Content Manager
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Nov 2021 - Jan 2023
Responsible for the creation, management and analysis of all public facing creative content across the digital and social platforms of East End Prints.
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Marketing Assistant
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Oct 2020 - Nov 2021
Responsible for supporting the Marketing Manager in the work which underpins the marketing and social campaigns of East End Prints.
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alexandraward.co.uk
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London, England, United Kingdom
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Freelance Content Creator and Marketing Manager
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Aug 2020 - Jan 2023
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London, England, United Kingdom
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British Airways
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London, England, United Kingdom
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Flight Attendant
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Jan 2019 - Aug 2020
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London, England, United Kingdom
Delivered a premium service for up to 30 business class passengers in line with the British Airways brand values. Managed a small team to ensure effective delivery. Provided solutions to complex situations with limited resources.
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American Express
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Brighton, United Kingdom
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Customer Care Professional
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Sep 2018 - Jan 2019
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Brighton, United Kingdom
Responsible for resolving card holder disputes and queries. Researched the customer profile and requirements in relation to American Express products to provide a solution. Updated the relevant systems and coordinated across multiple departments whilst adhering to strict compliance regulations.
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Market Research Analyst
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Aug 2015 - Sep 2017
Used statistics to identify potential new clients for IT vendors such as IBM, DELL and Hewett Packard. Responsible for persuading senior executives to receive product information from vendors. Ensured accurate data entry into the database whilst exceeding daily targets.
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The Times
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London, United Kingdom
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Fashion and Beauty and Editorial Intern
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Aug 2017 - Aug 2017
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London, United Kingdom
Reported daily data from the media to the magazine editor. Liaised with PR companies to return the garments borrowed for shoots. Contributed ideas to update Instagram stories to engage the magazine audience.
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CHI&Partners
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London, United Kingdom
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Graphic Design Intern
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Jun 2017 - Jun 2017
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London, United Kingdom
Contributed to live briefs for easyHotel and Talk Talk. Researched current competitors, campaigns and existing solutions to develop targeted communications.
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Conran and Partners
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Brighton, United Kingdom
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Graphic Design Intern
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Jul 2016 - Jul 2016
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Brighton, United Kingdom
Designed internal posters for recent architectural projects. Organised blue prints, visuals, budget and site location onto one sheet for quick reference.
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Network Research
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Brighton, United Kingdom
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Market Research Analyst
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Aug 2012 - Jan 2015
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Brighton, United Kingdom
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Education
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2020 - 2022CIM | The Chartered Institute of Marketing
Digital Marketing Level-3, Merit -
2015 - 2018University of Leeds
Bachelor of Arts (BA), Graphic Communications -
2012 - 2014Varndean College
A Level, Fashion and Textiles - A*, Psychology - B, Sociology - B
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Industry Focus. “Non-profit Organizations”
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