Experience

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  UNHCR, the UN Refugee Agency

  • Switzerland
  • International Affairs
  • 700 & Above Employee

  • SLWOP / Special Leave Without Pay

    • Jul 2023 - Present

    Special Leave Without Pay for Family Reasons: Relocation and Full-Time Parenting

  • Shelter/NFI Cluster Support Officer

    • Feb 2019 - Jul 2023

    UNHCR – Shelter and NFI (Non-Food Item) Cluster, Support Officer responsible for cluster coordination and management of the IM unit • Supported and worked closely with the Shelter/NFI Cluster Coordinator, including the day-to-day coordination tasks of the cluster and engagement with members. This also included communication and collaboration with UN OCHA, other UN agencies, clusters, and donors. • Contributed to the Shelter/NFI strategic aspects of the operation, by leading annual processes related to the HNO and HRP, as well as HF funding cycles and developing strategic documents outlining the sector-specific priorities.• Represented the Cluster Coordination Team during HCT and high-level meetings, conducted trainings and regular presentations for cluster partners, and advocated the cluster´s priorities and needs with donors to receive funding. • Served as UNHCR’s primary focal point on Shelter/NFI to ensure enhanced programme coherence and inclusion of technical guidance. • Supervised and supported the Information Management Unit in collaboration with the Information Management Officer. In case of absence of the team, followed up with essential and pre-programmed IM tasks to prevent gaps in the IM services and product creation.• Acted as Cluster Coordinator during recruitment gaps and leave periods.

  • Associate Information Management Officer

    • Feb 2018 - Feb 2019

    UNHCR – Shelter and NFI Cluster, Information Management Officer for the Cross Border response in North-West Syria• Completed all required IM tasks and supported the overall technical coordination with the cluster partners. Main IM tasks for the Cluster included: 4W data collection, partner coordination and guidance, monthly data cleaning, analysis and product creation as well as reporting to UN OCHA and Whole of Syria.• Improved existing and developed new IM products, GIS mapping and visualization/graphic design procedures and tools for the cluster products to enhance and accelerate monthly tasks and reporting. Such products included static maps, interactive dashboards and factsheets for monthly as well as ad-hoc requested outputs.• Acted as SNFI IM Focal Point for Türkiye and worked closely with the team to provide any support required for timely reporting, communication and submission of documentation to UNHCR’s cross-border operations.• Led IM specific presentations in cluster meetings and other sessions and conducted specific technical trainings for cluster partners as part of the cluster’s capacity building objective.

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  iMMAP

  • Mena Region

  • Information Management Officer

    • Sep 2016 - Oct 2017
    • Mena Region

    Tasks:- Liaise with other information managers to build information management relationships for gathering reliable data and using data collection tools at the field level- Assist in the development of an Information Management project based on accepted international standards- Administration of relevant datasets and/or databases including content, structure, file location, backup system- Facilitate organizations to agree upon standards in describing and releasing their data.- Development of data collection tools as requested by the partners or other members of the iMMAP team under the supervision of the Senior IMO- Contribute to situational analysis, improving quality of service delivery and identifying service gaps- Assist and support implementation of trainings, meetings, conferences, workshops, and all IM activities planned by iMMAP team- Responsible for the creation of infographics, maps, dashboards, reports and all related IM products as requested by the partners or the Senior IMO- Assist in the dissemination of iMMAP activities in the field such as trainings, meetings, conferences, workshops, and all materials developed by iMMAP team- Support other IMOs in identifying gaps on data and information relevant to iMMAP operations- Attend meetings, conferences, workshops and humanitarian events related to activities of iMMAP including but not limited to IMWG and humanitarian crisis forums- Provide advice to the Senior IMO on all information management and geospatial functionality, and requirements

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  United Nations Population Fund (UNFPA)

  • Home-based support for the Syria Regional Response Hub, Amman, Jordan

  • Information Management / GIS Officer for the Gender-Based Violence (GBV) sub-sector

    • Aug 2016 - Sep 2016
    • Home-based support for the Syria Regional Response Hub, Amman, Jordan

    Tasks:- Created maps and dashboards for reflecting interventions of the GBV sub-sector inside Syria (Whole-of-Syria level and Governorate level), based on the Protection Cluster’s 4W-data submitted by the GBV sub-sector members across the three hubs in 2016- Prepared and cleaned 4W-data for better comparison and visualization - Provided mapping support in the process of the Humanitarian Needs Overview (HNO) 2017 assessment data analysis

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  UNHCR

  • Gaziantep, Turkey

  • Protection Cluster Information Management Officer - Cross-Border Syria Emergency Response

    • Mar 2016 - Jul 2016
    • Gaziantep, Turkey

    Tasks:- Designed, maintained and implemented the Protection Cluster and Sub-Clusters information management system, processes and products to facilitate the Cluster’s response. This includes: developing and maintaining contact lists and email lists, managing 4Ws, Cluster dashboards and bulletins, work plans, and response and capacity mapping- Supported and regularly trained cluster partners to meet sector information needs and providing timely, relevant information to meet their own coordination needs and ensure the sustainability of interventions- Liaiseed with Protection Cluster to gather contextual and response data and information on activities and population of concern. This includes: developing user-friendly reporting formats in consultation with key partners, with provisions for gender and age disaggregation of data and reporting of groups with specific needs/facing particular protection risks- Collected, compiled, aggregated and analyzed cluster data and information elements required to produce standardized information products to facilitate coordination among the partners engaged with the Protection Cluster response- Designed and implemented the Protection Cluster’s information flow and feedback mechanism among partners to strengthen coordination in consultation with Cluster Coordinators and in line with inter-agency information management process- Implemented, supported and leveraged GIS for contextual and analytical map and infographic production related to the protection response- Participateed in IM coordination meetings/working groups. This includes: proactively gathering information from other Clusters/organizations which may be of use to the Protection Cluster, working closely with OCHA on humanitarian situation reports, cross-sector IM and analysis at the strategic level through the establishment of systems and processes needed for effective information sharing with cluster partners

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  UNICEF

  • Manila, Philippines

  • Inter Cluster IMO for the Disaster Risk Reduction and Planning, Monitoring and Evaluation Department

    • Dec 2014 - Jun 2015
    • Manila, Philippines

    Tasks:- Prepared and generated maps and other spatial information products for planning, operations, and reporting like Early Warning and Early Action (EWEA) documentation, including: Hazard risks and likely impacts; Current capacity (UNICEF partner presence); Resilience DRR (Disaster Risk Reduction) activities; and Response interventions - Co-developed a model of data flow for current and prospective Programme Monitoring and Evaluation (PME) - Maintained and further refined communication protocols to Cluster IMOs (Information Management Officer) at various levels on how to ensure complementarity between Manila and hub operations and vice versa - Provided a link between the UNICEF PME teams (Country Office/Hub) and Cluster ME and IM operations, enabling better data and information exchange between the UNICEF Clusters and UNICEF Sectors - Provided a link between UNICEF Clusters, OCHA and other organizations including Government counterparts - Worked closely with the UNICEF Emergency Preparedness and Response consultant to oversee and support alignment of cluster and UNICEF reporting - Trained UNICEF staff on the basic usage of ArcGIS

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  International Organization for Migration (IOM)

  • Manila, Philippines

  • Consultant, Geographical Information System Officer (Typhoon Haiyan Response)

    • Dec 2013 - Mar 2014
    • Manila, Philippines

    Tasks: - Designed, developed, and implemented a relevant spatial data infrastructure in order to facilitate geo-processing of data- Supported the data collection processes and the overall data management activities to ensure the common spatial data standards and structures - Prepared and generated maps and other spatial information products for planning, operations, and reporting- Ensured the effective use of the designated information system, including the Camp Coordination and Camp Management (CCCM) portal, the Displacement Tracking Matrix (DTM) portal and application tools, and other databases to manage the implementation of information management mechanism - Identified gaps on spatial data and information relevant to the emergency response operation and contribute to the preparation of project proposals aiming to address such needs - Participated in hub level Inter-Cluster Information Management Working Group and other relevant working groups and support in liaising with external partners locally in relation to spatial data needs and coordination - Cleaned and prepared geo spatial data sets of administrative boundaries - Organized data for display in Excel, Publisher and PowerPoint

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  GMT Corporation Ltd.

  • Bangkok Metropolitan Area, Thailand

  • Student Internship

    • Apr 2012 - Jun 2012
    • Bangkok Metropolitan Area, Thailand

    GMT Corporation Ltd.(Geological consulting Company)Internship Programme in the Water Resources DivisionTasks and areas of assistance:- Performed GIS mapping as well as administrative tasks - Prepared detailed geological logs and hydrogeological cross-sections - Trained in identification of hydrogeological units - Followed in the processes of groundwater well drilling and construction - Participated in geophysical borehole logging and pumping test procedures in the fieldKey Achievements: - Worked in collaboration with the GMT staff on a geological survey of an area in Central Thailand: 14 water wells were completed which extract groundwater from aquifers.- Assisted the team in geological mapping analysis to locate aquifers and prepared hydrogeological cross-sections for the fieldwork.

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  Central Hotel Eschborn

  • Eschborn, Germany

  • Parttime Employee - Receptionist

    • 2007 - 2011
    • Eschborn, Germany

    Tasks:- Handled room requests by phone or e-mail - Corresponded in German and English - Coordinated reservations (computer software: PROTEL) - Managed Check-In and Check-Out as well as guest accountancy - Performed Day-end closing, wake-up calls, taxi ordering and other services