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Abaas Alkazaz

Network Operations Center Technician III at Lumen Technologies
Intro Book
IT professional with expertise in network operations, cloud computing, and customer support.
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Location
Tulsa, Oklahoma, United States, US
Skills
  • .Net
  • Cards
  • Towers
  • Oklahoma
  • Accounting
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Bio

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Abaas Alkazaz is a seasoned IT professional with 10+ years of experience in network operations, cloud computing, and customer support. He holds a Bachelor's degree in Computer Science from Oklahoma State University and has worked with prominent companies like Lumen Technologies and Level 3 Communications.

Experience

  • Lumen Technologies
    • Network Operations Center Technician III
      • Jan 2014 - Present

      • Proactively monitoring, managing and controlling the network • Managing recovery and repair processes across internal and external organizations • Acting as an escalation resource for the CDN support technicians and giving status to CDN Support for all service issues; CDN Support, in turn, informs customers of problem resolution status and an estimated completion time.

  • Level 3 Communications
    • Tulsa, Oklahoma Area
    • CDN Support Technician II
      • Oct 2010 - Jan 2014
      • Tulsa, Oklahoma Area

      CDN Support Technician supporting customer caching , origin storage, and streaming services (WMS,FMS, and AOS).

Education

  • Oklahoma State University
    Bachelor's degree, Computer Science

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer Networking”

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