SatisFacts Research
Research ServicesView the employees at
SatisFacts Research-
Mikel Cassel-Blaize Regional Vice President of Sales
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Kent, Washington, United States
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Top 5%
Lia Nichole Smith Multifamily Influencer and Thought Leader-
Atlanta, Georgia, United States
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Top 10%
Carla J. Alicea Marketing Communications Strategist, Director of Client Performance at SatisFacts Research-
San Antonio, Texas, United States
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Top 5%
Jessica Pope Marketing Manager at SatisFacts Research-
San Diego, California, United States
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Rising Star
Casey Smallwood Regional VP of Sales - Southeast at SatisFacts/Apartment Ratings-
Rising Star
Overview
SatisFacts is the leading provider of multifamily surveys, focusing on retention and reputation management. With over 15 years of experience, SatisFacts currently helps 3 million units measure and market their customer service, increase NOI, and manage their online reputation. - Annual Resident Satisfaction Surveys with included action planning and educational support - Employee satisfaction and engagement surveys - Insite® Resident Feedback Programs for Move-Ins, Work Orders, Unclosed-Traffic, Pre-Renewal, and Move-Out - Reputation Management with the option to feed online reviews to property pages on ApartmentRatings.com via the Verified Resident Program™ - Snap Resident Satisfaction Surveys for quickly and easily collecting useful resident feedback to guide the strategic decision-making process for your business - Education and consulting programs tailored to your business goals
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