Retail View has established itself as a successful retail support firm, providing Training and Development solutions for a variety of retail formats across India. Today's retailers face a number of challenges in ensuring customer satisfaction and maintaining customer loyalty. To this end, well-trained and informed employees using the right systems and processes are required. Retail View is actively participating in this retail revolution by imparting training and development solutions. What we do? At Retail View, we believe that training is a vital to bring about corrective measures and consistently deliver the Service Level Agreement (SLA's). However, it is not a solution in itself. Hence, we will work very closely with you, bringing about a positive change. We address your pressing business issues arising from the operating environment, including low productivity, high turnover, lack of knowledge, poor safety records, high error rates, and excessive wastage of time. Retail View engages with you to identify the skill level and functional level concerns and put the participants through a rigorous training program to bridge the gap. Induction and refresher methodology is followed, ensuring continuous touch-points throughout the year. How we do? On-going assessments throughout the training process and constant feedback to the candidates and employers help identify any further remedial steps. Throughout the training program, we use a variety of training aids such as lectures, videos, presentations, discussions, role plays, different assessment tools, classroom, and on-the-job interventions to cater to all types of learning profiles. Our training programs have a successful record of not only improving productivity, mystery shopping scores, but also in bringing about higher motivation levels in employees, and thus helping the organisation in retention.
