Who has the power in the companies? Most of people may think of someone within the organization; however, the combination of technology and social media has given the power to the customer. In the collaborative economy's era, the client exerts his power through the recommendation. The 21st century's consumers are less permeable to traditional corporate communication and marketing by the companies. They value more the advice of friends and family rather than the experts' opinion, therefore the company must put the customer at the center so that it becomes a Customer Centric Company. This new environment fueled by the power of recommendation forces us to redefine what and how the user experience is while seeking excellence in relationships, not only with consumers but with all the stakeholders. In order to achieve this, it's necessary to address the transformation and cultural change of the company, from the Board of Directors and the CEO to the most recent incorporations at the Human Resources department. Is in this evolution of the company where we can help. NunkyWorld is a strategic consulting boutique: we seek to offer a customized solution for the growth of the company. What is Nunky? Nunky is a group of experts in strategic analysis, value creation and corporate marketing. What is World? World is a network of trusted partners in which we support each other to develop our projects. Here at Nunky, we analyze maturity level of companies in 5 different areas (business model, customer centric, corporate governance, digital and innovation) to understand how the disruptive changes of the Third Industrial Revolution affects them. Based on this analysis we look for the most suitable partners to evolve the company, functioning as a Project Management Office. Our goal: to incorporate innovation as a natural evolution of processes. Our desire: to be your business partner to grow together in this collaborative economy we are living in.
