The Good Jobs Institute is a non-profit, established in 2016 in Cambridge, MA by Professor Zeynep Ton and Sarah Kalloch. Its mission is to help companies thrive by creating good jobs. The institute is built off of Ton’s research in retail operations. The research has highlighted companies that have created good jobs while outperforming peers in terms of customer satisfaction and financial performance such as Trader Joe’s, Mercadona, Costco and QuickTrip.
