Amanda Silver
Good Jobs Fellow at Good Jobs Institute- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English -
Topline Score
Bio
Diyas Sarsenbay MSc, MBA
Amanda was great at sharing her knowledge in the operations and never minded explaining the specific aspects in a way that her audience could understand. Her positive attitude and versatility in learning to the point of mastering new skills were invaluable. Great team player all in all.
Alisyn Malek
Amanda is a systems focused thinker who greatly impacted our ability to scale our operations. Her focus on creating well documented, scalable processes was amazing to help us go from zero to one, and then on through our operation launches in 2 more cities. She is able to work across any organization building bridges and connecting teams, helping the focus remain on the mission and building toward a scalable future.
Diyas Sarsenbay MSc, MBA
Amanda was great at sharing her knowledge in the operations and never minded explaining the specific aspects in a way that her audience could understand. Her positive attitude and versatility in learning to the point of mastering new skills were invaluable. Great team player all in all.
Alisyn Malek
Amanda is a systems focused thinker who greatly impacted our ability to scale our operations. Her focus on creating well documented, scalable processes was amazing to help us go from zero to one, and then on through our operation launches in 2 more cities. She is able to work across any organization building bridges and connecting teams, helping the focus remain on the mission and building toward a scalable future.
Diyas Sarsenbay MSc, MBA
Amanda was great at sharing her knowledge in the operations and never minded explaining the specific aspects in a way that her audience could understand. Her positive attitude and versatility in learning to the point of mastering new skills were invaluable. Great team player all in all.
Alisyn Malek
Amanda is a systems focused thinker who greatly impacted our ability to scale our operations. Her focus on creating well documented, scalable processes was amazing to help us go from zero to one, and then on through our operation launches in 2 more cities. She is able to work across any organization building bridges and connecting teams, helping the focus remain on the mission and building toward a scalable future.
Diyas Sarsenbay MSc, MBA
Amanda was great at sharing her knowledge in the operations and never minded explaining the specific aspects in a way that her audience could understand. Her positive attitude and versatility in learning to the point of mastering new skills were invaluable. Great team player all in all.
Alisyn Malek
Amanda is a systems focused thinker who greatly impacted our ability to scale our operations. Her focus on creating well documented, scalable processes was amazing to help us go from zero to one, and then on through our operation launches in 2 more cities. She is able to work across any organization building bridges and connecting teams, helping the focus remain on the mission and building toward a scalable future.
Credentials
-
Accredited Speaking Tutor
National Association of Communication Centers
Experience
-
Good Jobs Institute
-
United States
-
Think Tanks
-
1 - 100 Employee
-
Good Jobs Fellow
-
Jun 2021 - Present
The Good Jobs Institute is a start-up non-profit social enterprise founded in 2017, following the success of MIT Sloan professor Zeynep Ton’s book The Good Job Strategy. Our mission is to help companies thrive by creating good jobs. The Good Jobs Institute is a start-up non-profit social enterprise founded in 2017, following the success of MIT Sloan professor Zeynep Ton’s book The Good Job Strategy. Our mission is to help companies thrive by creating good jobs.
-
-
-
Jobs for the Future (JFF)
-
United States
-
Education Administration Programs
-
300 - 400 Employee
-
Lead Writer
-
Feb 2021 - Jun 2021
Worked with JFF Labs as Leader Writer and Researcher on market scan focused on the non-degree workforce training providers, funded by Workday. Conducted topic research, crafted point of view, developed market segmentation categories, and wrote the final scan narrative. Worked with JFF Labs as Leader Writer and Researcher on market scan focused on the non-degree workforce training providers, funded by Workday. Conducted topic research, crafted point of view, developed market segmentation categories, and wrote the final scan narrative.
-
-
-
Zeynep Ton
-
Cambridge, Massachusetts, United States
-
Research Assistant
-
Jun 2020 - Aug 2020
Worked with MIT professor Zeynep Ton on research related to managerial pay-setting practices, conducting literature review, exploratory data collection, and designing an interview for proposed study participants. Co-authored a note for business students detailing the classist dynamics and history of “unskilled” occupations to prompt classroom discussions on the dignity of work, set to be published in 2021. Worked with MIT professor Zeynep Ton on research related to managerial pay-setting practices, conducting literature review, exploratory data collection, and designing an interview for proposed study participants. Co-authored a note for business students detailing the classist dynamics and history of “unskilled” occupations to prompt classroom discussions on the dignity of work, set to be published in 2021.
-
-
-
Asia School of Business
-
Malaysia
-
Education Management
-
100 - 200 Employee
-
Graduate Research Assistant
-
2019 - May 2020
Worked with Professor Charles Fine and Professor Loredana Padurean on research in the field of Entrepreneurial Studies (ES), with a focus on evolutionary entrepreneurship framework and operations for entrepreneurs. Worked with Professor Charles Fine and Professor Loredana Padurean on research in the field of Entrepreneurial Studies (ES), with a focus on evolutionary entrepreneurship framework and operations for entrepreneurs.
-
-
-
May Mobility
-
United States
-
Urban Transit Services
-
200 - 300 Employee
-
Operations Project Manager
-
Oct 2018 - May 2019
Enabled autonomous-vehicle transportation services to scale to multiple markets by creating processes for communication between remote operations sites and headquarters-based engineering team. Wrote extensive documentation and trained team in reporting, tracking, and resolving technical issues that pose either a safety or functional risk to customers. Responsible for rolling out knowledge base and project management tools to formalize SOPs, ensure accurate record keeping, promote transparency of information, and empower individual problem-solving. Author of the company's 100+ page Site Operations Handbook.
-
-
Site Supervisor
-
Apr 2018 - Oct 2018
Joined the team as the first Site Supervisor prior to first market launch of autonomous-vehicle transportation services. Developed the company's first training curriculum, disciplinary policies, and regular QA processes its Fleet Attendants--responsible for operating the vehicle and ensuring a great passenger experience. Provide on-the-ground support and leadership for day-to-day operations of the world's first self-driving commuter shuttle. Troubleshot technical issues with software and hardware, working directly with engineering team to resolve. Built systems to supply engineering team with real-time information on the state of the fleet and updates on individual cases.
-
-
-
Castle
-
United States
-
Real Estate
-
1 - 100 Employee
-
Detroit Head of Operations
-
Aug 2016 - Feb 2018
Led operations of Y Combinator and venture-backed property management technology startup. Member of the core team with responsibilities including directly managing a team of remote and co-located full-time Account Managers, hiring and onboarding new employees, and developing and implementing internal processes for reduced cost per unit managed and increased net promoter scores. Led projects on internal restructuring, overhaul of phone and email systems, and customer development journey. Tracked and communicated data on customer loyalty trends to drive metrics-based decision making.
-
-
Operations and Accounts
-
Aug 2015 - Aug 2016
Provided top-notch service and customer support to a portfolio of over 60 real estate owners, generating average annual revenue of over $112k. Responsible for building out and hiring the company’s first on-demand workforce for increased efficiency in leasing tenants. Used customer feedback to inform product development decisions and operational prioritization.
-
-
-
Venture For America
-
United States
-
Non-profit Organizations
-
100 - 200 Employee
-
Class of 2015 Fellow
-
Jul 2015 - Jun 2017
Accepted into selective 2 year fellowship program for recent college graduates passionate about building businesses in cities with growing entrepreneurial ecosystems. Elected “Top 10 Fellow" by 120 peers for outstanding leadership, drive, and potential in the field of entrepreneurship. Accepted into selective 2 year fellowship program for recent college graduates passionate about building businesses in cities with growing entrepreneurial ecosystems. Elected “Top 10 Fellow" by 120 peers for outstanding leadership, drive, and potential in the field of entrepreneurship.
-
-
-
Davidson College
-
United States
-
Higher Education
-
700 & Above Employee
-
Speaking Center Tutor
-
Aug 2014 - May 2015
Led workshops and worked one-on-one with students to help them improve their confidence and effectiveness in public speaking. Certified tutor by the National Association of Communication Centers.
-
-
Communications Intern for the Innovation and Entrepreneurship Initiative
-
Apr 2014 - May 2015
Developed the web presence, newsletter, and social media content to connect and enable a dynamic community of Davidson entrepreneurs.
-
-
-
Street Soccer USA
-
United States
-
Spectator Sports
-
1 - 100 Employee
-
Event Production Intern
-
May 2014 - Aug 2014
Organized, planned, executed and performed post-operation analysis for fundraising events and tournaments, including the Steve Nash Showdown, Cosmos Copa Tournament, and Street Soccer New York Cup. All profits were used to support programs for homeless and at-risk youth and adults. Organized, planned, executed and performed post-operation analysis for fundraising events and tournaments, including the Steve Nash Showdown, Cosmos Copa Tournament, and Street Soccer New York Cup. All profits were used to support programs for homeless and at-risk youth and adults.
-
-
Education
-
2019 - 2021
Asia School of Business
Master of Business Administration - MBA, GPA 3.95 -
2011 - 2015
Davidson College
Bachelor of Science (B.S.), Psychology
Community
